ronan
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Posts: 18 
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Post by ronan on Jul 22, 2018 1:20:41 GMT
I did not notice for a while that all my people tags were gone when I moved to PSE 2018 from PSE 15...! HELP PLEASE....with 50,000+ photos I am in a panic. All my other tags are present, but all people tags are gone...! I am not a PSE expert by any means. I still have my PSE 15 on my pc and I went to open it and I had to reload my serial #, editor opened but when I went to open Organizer it gives me a message that says: Default catalog could not be found please open or create a different catalog.!!
There has to be some way to get my people tags tree back I just don't know how. I have been using PSE 2018 for a 5 or 6 months loading photos into the organizer and tagging them. Not until I went on a name tag search did I resize all my previous tags were gone. Does anybody know how I can recover them..?
I even have my previous PSE 2013 on my pc but I have not opened it in forever.
I have used PSE since 2008 or so and this never happened.
thanks for any help
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Post by Sepiana on Jul 22, 2018 1:50:15 GMT
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ronan
New Forum Member
Posts: 18
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Post by ronan on Jul 22, 2018 2:23:25 GMT
Thanks but my problem isn't after editing that people tag is lost... it is all my people tags just vanished on my move to PSE 2018..! I have not found anything about this anywhere yet. I was hoping there was some way to open my old PSE 15 and import my people tags but I don't now how to do that. I can not open it now!!
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Post by Sepiana on Jul 22, 2018 2:29:02 GMT
I was hoping there was some way to open my old PSE 15 and import my people tags but I don't now how to do that. I can not open it now!! Would you please give us some more details? What happens when you try to open PSE 15? Error messages? Crashing, freezing? |
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ronan
New Forum Member
Posts: 18
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Post by ronan on Jul 22, 2018 17:24:58 GMT
I can not get to the file menu because PSE 15 will only load to Editor portion only. Clicking on Organizer to open it gives me the message: Default catalog could not be found please open or create a different catalog
Why it doesn't work I don't know? I was under the understanding I could you them side by side if I wanted. When I did upgrade I had been running my PSE 15 in an extended/30 day trail period that had finally expired. previous to that I had used it for several years. When the switch to subscription base happened and my PSE 15 expired I used the 30 day option as I was procrastinating about the move to PSE 2018 and I needed to download some photos quickly.
When I upgraded to PSE 2018 I never tried PSE 15 again until recently when I noticed my PEOPLE Tags had vanished. Also I have face recognition tagging turned off in PSE 2018. When I went to do my first full backup in PSE 2018 the few face tag files that were there would lock-up/freeze any backup attempts I made about 2/3s of the way through backing-up so I deleted the face tags only, not my people tags! My full backup worked fine after that!!
I also have my older/previous version of PSE 14 on my pc and I just now tried it and it opened with no problem! it has 45K + of people tags intact.... now my problem is I don't have a clue on how to import it/convert it..? into PSE 2018 or if there is a way to just import the people tags and if all the recent people tags I have made in PSE 2018 will be affected by importing or converting an older catalog!!! I don't even know what convert means...?
working on educating myself right now but I am a ways off from being proficient at figuring it all out. I just want to use it not struggle with constantly having issues with the so call flawless upgrades in PSE. It's aggravating when I am spending more time studying on how to use PSE than I am spending on organizing my photos.
Thanks in advance
any help appreciated
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Post by Sepiana on Jul 22, 2018 18:19:36 GMT
Thanks so much for such a detailed explanation of the problem(s)! It will definitely help with the troubleshooting. I don't consider myself an Organizer expert; I am bringing this thread to Michel's attention, our Organizer guru. I believe he is better qualified to address the problems you delineated. Hang in there! I also have my older/previous version of PSE 14 on my pc and I just now tried it and it opened with no problem! it has 45K + of people tags intact.... now my problem is I don't have a clue on how to import it/convert it..? into PSE 2018 . . .
You may want to check this Adobe document.
Use (convert) a catalog of a previous version |
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ronan
New Forum Member
Posts: 18
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Post by ronan on Jul 22, 2018 19:08:32 GMT
Just now learned my recent upgrade to Elements 2018 and the automatic face analysis enabled by default with automatic tagging was my downfall. I did not want that so I turned it off. I also hit Reset Face Analysis as I assumed this would remove ONLY the Face Analysis tag results. Bad idea! Reset Face Analysis un-tags all my MANUALLY assigned People tags.
indeed a note on the options screen says that Reset will delete People "stacks" but it does not explicitly say it will undo all manually tagging of people. It give the impression it is just for the face tagging of facial recognition!
Now I guess I have to figure out what I can do with my old PSE 14 catalog to fix my PSE 2018 problem. More studying
Tips appreciated as I do not know how to open PSE 2018 and get to a catalog in PSE 14...? or what will happen when I do?
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ronan
New Forum Member
Posts: 18
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Post by ronan on Jul 22, 2018 20:22:31 GMT
Slowly learning more and hopefully getting closer to a fix.
I finally did get my PSE 15 to open, all my people tags are intact there! How do I get them to PSE 2018..?
When I go to file, then manage catalogs the Convert catalog box in PSE 2018 just shows:
My catalog, Elements 14 Organizer, 0 media items and with the date I moved from 14 to 15.
After Clicking box, show previously converted catalogs, Then my PSE 15 catalog shows up, called: My catalog 11 Elements 15 Organizer, 42000 media items. When it first appeared it showed last modified date as the date I upgraded to PSE 2018, 3/2018. after closing the window and opening it again later (a few minutes) it had changed to the current date & time under last modified..?
My question does this PSE 15 catalog have my people tags intact on it? I did not do my full backup of PSE 2018 until a few weeks ago onto an external hard drive, and no partial follow ups since. At that time, I disabled Face Analysis tags I also hit Reset Face Analysis as I assumed this would remove ONLY the Face Analysis tag(file format that was blocking my full backup) results…wrong!
What happens if I click on convert my Catalog 11 again in PSE 2018…? Does it take me back to where I was when I upgraded 4 months ago? Do I lose what I have done since then? I am very paranoid here now since loosing all my people tags!
Why does PSE 14 say 0 media items when I can open it and see all my photos from that time?
Guidance much needed
Thanks
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ronan
New Forum Member
Posts: 18
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Post by ronan on Aug 9, 2018 21:32:37 GMT
Finally got going with PSE 18 I had to save/backup the files since my upgrade to pse 18 then restore from my old pse 15 backup catalog to get my 42k worth of people tags back...big relief. I added my previous backed up pse 18 files with metadata to the post restore 15 catalog. A few tag quirks but only with PSE's PEOPLE, PLACES & EVENTS. I am totally done with ever using those tags again. I have moved everything to my own tag format for total control of tagging the way I want. I don't need geo tagging, facial recognition, or calendar only event tagging ever again...I've had nothing but headaches from any of those PSE tags as I have moved through the different Elements versions over the years. Thanks for the help
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