colinmk1
New Forum Member
i am unable to see the pics can anyone help thanks
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Post by colinmk1 on Aug 10, 2019 14:46:33 GMT
WHEN I OPEN MY FILES TO SEE MY PICS ,aLL i GET IS THUMBNAILS CONSISTING OF LETTERS can ANYONE TELL ME HOW TO SORT THIS OUT WINDOWS 7 ELEMENTS 9 THANKS
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Post by pontiac1940 on Aug 10, 2019 16:03:03 GMT
Can you do a screen shot of what's happening and post an image? You will have to use a image hosting site, but most here is imgbb...free and retains image quality.
Is this a new event? What camera?
Clive
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Post by Sepiana on Aug 10, 2019 16:31:45 GMT
Hi colinmk1 , welcome to PSE&M! I am going out on a limb here . . . Based on your description of the problem, it looks like you are seeing generic thumbnails. Preview thumbnails are not being generated for either PSD or RAW files. If this is what is happening, the reason is that Windows cannot generate such preview thumbnails. You need to install a Codec. Would you please give us more information? Your answers will determine the course of the troubleshooting. - Is this happening when you look at an image in Windows Explorer, for example, in the Pictures library? - Were you able to see preview thumbnails before? - Did you get another computer? - If you got another computer, did you install a Codec? |
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Post by Bailey on Aug 11, 2019 2:37:45 GMT
Hi colinmk1,
As others have asked, we need much more info on how you are opening your files.
[Off-topic comments in this post have been removed by an admin.]
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