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Post by callsign on Dec 28, 2015 16:46:01 GMT
When attempting to make a routine back-up I discovered that most of the TIFF files on one EHD were corrupted and unusable with the 'picture' being limited to an egg-timer or a white rectangle with one turned and one torn corner. Their corresponding JPEGs are on the hard drive in good order.
I have a full back-up which was made last month, but cannot be sure whether PSE 11 or 14 was used.
The only way forward that I can see is to use the back-up and take all the files back to that point - not an uplifting prospect, I have to say. To get the TIFF files on to a dedicated free standing EHD appears to be a bit of a problem, would it be better to re-letter another empty EHD (and the faulty one) in the hope that the restore operation will locate it or should I get the restore done and drag and drop them in the correct place later?
Any help or comments would be appreciated but please be aware that I am about at the limit of my capabilities, I'm not sure I have even found the right forum!
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Post by callsign on Nov 26, 2015 12:32:15 GMT
That is the solution, Michel. Once again I am indebted to you and grateful for your assistance.
You say 'I have no longer PSE11, only......'. An interesting way of putting it. I, too, have uninstalled PSE 11 and when I return home it will go straight into the rubbish bin because I believe it was the root cause of the problems encountered earlier when it came to saving tag and album markers.
My thanks again for your help.
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Post by callsign on Nov 25, 2015 18:32:01 GMT
My apologies if my first post was unclear. Let me try again.
In PSE 11 I used to open a tagged album, in album order, select all the contents, then search the album with a specific tab.
That action would have two main effects: Firstly, at the top of the window containing the album another narrow, horizontal window would open showing that part of the tag hierarchy featuring the search tag in use, against which there would be a tick, the selected items in the album would be reduced to those items containing the search tag. Secondly, I would then click on the tag at the top of the window and the horizontal hierarchy would disappear, and the display would revert to the full album with the selected images ready to be dragged around.
In PSE 14 I open an album, call it Italy, containing 319 images. I want to get the pictures in alphabetical order of visits and use the Siena tag which finds 32 examples. But they are in a new window, removed from the Italy album, so I cannot select them and move them around, and the horizontal tag hierarchy is nowhere to be seen.
I hope the above makes my problem a little clearer for you.
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Post by callsign on Nov 24, 2015 18:27:06 GMT
I have just started using PSE 14. In PSE 11 I used to be able to open an album, select certain tabbed images and move that group around at will within the album. It was a facility I used a lot. Has this feature been withdrawn during the last three years? Now whenever I try to make the same sort of selection in PSE 14 the images are presented in a separate window, which is not what I want. Am I missing something?
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Post by callsign on Nov 17, 2015 20:42:14 GMT
My apologies if I have chosen the wrong place to post this item.
I have 9 GB of available space on my C drive and 850 GB on the D drive. So far I have failed to work out how to move space from one to the other, but help is at hand.
I have just been reading the Tech specs for PSE 14 in which they say the System Requirements are, among other things, 5GB of hard disk space plus additional capacity during installation. The current 9GB appears to me to be an impossibly small safety margin.
My question is, does anyone know whether I must install PSE 14 on the C drive where PSE 12 lives with all my program files or may I put it on D and delete PSE 12 completely? I have lost confidence in this latter program recently and PSE 14 will be in my hands in a couple of days.
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Post by callsign on Nov 10, 2015 10:42:13 GMT
Thank you for your response, Sargenta1, and my sincere apologies for my very poorly composed original post; it did not deserve the kindly way in which you dealt with it. I will briefly recap for the record. The problem arose last month when editing previously unedited copies of original TIFF scans, a regular part of my activities over the years. These copies had had a few tags attached on entry to the Organizer with metadata written to the file. After editing, including the addition of more tags, albums and writing of metadata, they were saved and closed - and disappeared. The only way of finding them I could think of was by using Find (I have never got on well with version sets). When found, all tags, albums and metadata had been removed. They could however be dragged and tagged in the usual way and returned to their usual place in the catalog, but it was a time consuming operation. To cut this short, in the end I decided to backup the catalog and make a full backup of the computer; PSE11 was uninstalled and reinstalled and things have returned to normal, with one exception that I will raise in a separate post. I would be happy to deal with any queries but that apart I now propose to put the problem down to one of those things and move on.
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Post by callsign on Nov 5, 2015 15:08:32 GMT
Many thanks, Sue, for responding and trying to help me resolve my problems. I had completely forgotten about Repair/Optimize. Sadly I have to report that they have not made any difference.
You will see that there hasn't been a lorry-load of other suggestions so I think I will throw my net a bit wider for a while and if I still draw a blank, then I shall have to decide what to do next. Certainly the application is useless as it is and I'm far from relaxed at placing PSE14 on top of what appears to be a corrupted programme. Watch this space!
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Post by callsign on Nov 4, 2015 16:27:59 GMT
This is quite a new problem for me and I would appreciate any help or suggestions in finding a solution.
Using PSE11 and Windows 8.1, after editing a file, (which is invariably a copy of a master Tiff file), and which I deem to require work done on it involving the deletion/addition of tags etc., it is saved as both Tiff and Jpeg images usually with a new name.
This saving sees the new files leave the folder the copy was in and also a temporary catalogue.
Using 'Find' they can be found in Explorer.
Using PSE 'Import' I get the response that the images are already in the temporary catalogue, but I cannot find them.
I go back to Explorer and drag the files into the folder 'Import' tells me they are in.
Back in PSE I now find the files in the correct place but all their tags are missing. These tags were written to metadata and this was checked using Properties in Explorer.
The missing tags may now be reapplied to the files and they will perform in the usual way.
Until the above situation arose about a fortnight ago, this routine has been used regularly over the years without any problems and I want to see it resumed a.s.a.p. otherwise I fear for my sanity! Under the old regime I could deal with multiple files at once but not now. Twenty three years of negatives and slides have yet to be dealt with.
One other point I should mention is my thread of 01/10/15 in which I aired the problems I was having 'Using Catalog Restore in PSE111.......'. These problems were resolved (I think) by reloading the programme, something I was thinking of doing in this new instance but now I'm not sure if it would be such a good idea.
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Post by callsign on Oct 15, 2015 9:08:57 GMT
As well as trying to deal with the problems covered by this thread, I have been simultaneously trying to sort out what lay behind the recent messages I had been receiving concerning 'Runtime error' in PSE11 referring to Organizer.exe and application termination in an unusual way, but, again unsuccessfully.
Later, I was trying to backup, as Sue suggested, but this failed at around the 50% mark as did an attempted 'move' of a batch of files.
Puzzled, I began to wonder whether somehow the confluence of the failed EHD, the RF problems with my mouse (Logitech), which caused very strange behaviour, the new and old USB 3 hubs not performing or performing strangely, and the introduction of the new EHD to the computer not going smoothly, might have given PSE11 a bit of indigestion.
Researching a bit more, I came across a lead in another forum, uninstalled and reinstalled PSE and since then things have returned to normal, including the disappearance of the Runtime messages.
Many thanks for all your help along the way, it was much appreciated.
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Post by callsign on Oct 12, 2015 14:59:14 GMT
Nothing has been easy this last month, Michel, even finding the catalog.pse11db file proved a trial! However I think some progress has been made but as the road ahead looks to be no more inviting than the one I've been on for so long, some further guidance seems sensible, in case I find myself falling off a cliff. But now for the next step.
After a lot of manual searching (I couldn't get the computer searches to come up with anything, no matter what I tried) I found five examples of the catalog.pse11db, four of which were each nestled in a separate folder bearing the catalog's name, spread over 3 drives, with the catalog.pse11db file (and the thumb.5 cache) carrying various 'last modified dates'.
There was also a MyCatalog in the C: with a catalog.pse11db & thumbcache file showing they were last modified in June 2014, about the time I changed laptops, and little else.
I also noticed the Catalog Manager showed the one and only catalog I use, located in the F drive; I had previously fought the good fight successfully to change the letter of the new EHD, it was a struggle. It was also pleasing to see the JPEG side of the catalog back in the C/D drive.
I now wish to do some serious tidying-up but without throwing the baby out with the bath water. So, as I am uncertain about how to deal with the 'old' catalogs and images in C/D: I really need some help. At present I have 3 duplicate catalog sets in D: and one in C: which is quite quite a lot of surplus baggage.
Any help would be most welcome.
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Post by callsign on Oct 10, 2015 10:56:16 GMT
The last 10 days have been a real struggle to return operations to normal after the failure of an EHD in late September but after two attempts following Michel's instructions, and a battle with USB 3 RF problems I got there - nearly. My plan was to restore the catalog to the new EHD, tidy up the folders and files then move/drag & drop them in their new/former homes. This went smoothly until, in my wisdom, I thought it would be simpler to deal with the residual tiff files left on the new EHD by just changing the drive letter to the original one. That really put the cat among the pigeons!!
Somewhere along the line I have upset PSE 11 over its catalogs and in an endeavour to rectify its claim that the catalog could not be found I have got deeper and deeper into the mire because it is present but not working.
Put simply, my jpegs and tiffs are safe but I can't get my one and only catalog to work. Please, is it possible to put my files into a new catalog and then delete the old one? And, if it is possible how is it done and where does the catalog go?
My concern is that I have corrupted the catalog with my meddling and I should somehow try to get back to square one.
Searson
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Post by callsign on Oct 2, 2015 14:28:44 GMT
Thank you, Michel, that was very helpful, and reassuring. I'm about to put it into practice now and will let you know how I get on.
One minor point, though: Will I be able to import jpegs from the old catalog to the new one to help me decide which lost tiffs, (there could be very many, like a couple of thousand), need retrieving/editing?
Searson
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Post by callsign on Oct 1, 2015 13:16:30 GMT
One of my EHDs has recently failed taking with it all the TIFF images held on F: which formed part of my only catalogue; their JPEG mirror images are in the same catalogue, safe on D: on my laptop.
I have a fairly recent Organizer Backup on another EHD but, sadly, there has been a lot of tidying up and organising of files done between its compilation date and the disk failure, so a lot of work lies ahead.
Ideally, I would just like to restore the backed up TIFFs to a new F: on a new EHD, but I suspect that will not be possible and I shall have to do a full restore.
Surprisingly, searching the web has produced very little information on the use of Restore within Photoshop Elements, but if anyone can point me towards a good source of help I would be grateful. I vaguely remember going part way down this road some time ago on the Village forum, when I had similar problems but there is no trace of that now.
One further point, if I was to restore the backup fully under a new name would I then have access to the JPEGs in the existing catalogue? This would be very helpful and save a lot of work, I think.
Any help would be appreciated.
Searson.
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