Anyone ever had this happen with a scan?

Hi All,

Sorry to have been out of touch. I did the following this morning. As you will see, of the 6 photos I picked at random, 4 opened correctly after being rescanned and being sure not to use # and/or. One photo (171) was scanned as Tiff but shows it was at 75 ppi, so I felt it wasn't "authentic"in the sense that all others were 300 ppi. Photo 161 still had the problem when opened even though it was scanned again without using # or &. That was a big letdown as I can see no reason for it. None at all.

I don't know what would happen if I kept checking photos. I am thinking of scanning all the photos over again without the # or &. It would also give me a chance to retitle them which needs doing. If I do this, I will open each scan in PSE as I go. Right now, it looks like my best shot.

It was a very busy day but I did manage to post on the Adobe site using the link Sepiana sent. Thank you so much, Sepiana. I hope someone weighs in with thoughts about it.

Pat

Photo Scan Problem – Aug 7, 2016

Notes:

Term “corrupted” means it opens with either transparency on the right side where the photo should be, or there is a rectangular block of striped-looking colors. Right side of photo is also cut off. Layers shows Layer 0, not Background.

# means I labeled all titles with a # in front of number of photo. i.e. #235 is photo number 235.

All photos were opened in Photoshop Elements 14 Editor.

Each photo was initially opened using the original scanned photo. When I write “rescanned original photo” that is exactly what I did. Took it from album and scanned it again but without # or &.

Photo 200 - File corrupted when opened
Rescanned original photo eliminating # in title
It opened normally, no problems

Photo 182 - File corrupted when opened
Rescanned original photo, eliminating # in title
It opened normally, no problems

Photo 171 - Original scan (with #) opened as it should;
however, it was scanned at 75 ppi, not 300 ppi, as others
were. Also, title had both # and & in it. I did not rescan.

Photo 139 - Original scan (with #) opened as it should
It was scanned at 300 ppi; I did not rescan.

Photo 161 - Original scan opened with broken dotted line around it and
in Layer 0. It had original # on it.
When rescanned without the #, the whole problem showed up
when it was opened in PSE14. The transparency was present
on the right side. Photo was also cut off on right side.

Photo 151 - File corrupted when opened
Rescanned without the #
Then opened with no problems

Try this:

Take some plain old jpeg files that are already stored in your drive, at least a couple dozen; load these jpegs in your Elements 14 and "save as" 300ppi TIFF; put these new TIFF images in the same folder that has the scanned images; now, open these in your Elements 14 and see if they display properly.

Thanks for reading.

As I told Sepiana I would report any news from the Adobe site. It's killing me because I have an appointment this a.m. and can't get to this until later today, but you can bet I will. There has been a posting and the person seems to know about it and can replicate my situation. It seems. It's only a quick reading on my part but I am so excited I just had to post you all. Maybe, just maybe, this may be it.

I hope by posting this you can access the answer I received.

forums.adobe.com/message/8927824#8927824

Fingers crossed!!

Pat

Yes, your link connects right to your posting on Adobe.

For what it is worth, I have scanned hundreds upon hundreds of photos on an old $29.99 HP DeskJet 2200 and a Windows 7 machine, saving as TIFF, first saving at 300-dpi, then 600-dpi, and finally settling on 1200-dpi as the best option.

Of the many many photos I have scanned, I have not had a single TIFF file to display the behavior you are seeing.

For Buckskin:

I put 20 jpg photos into a folder. Did as suggested:

All of these photos displayed as they should. No problems with any of them.

This was a good eye-opener for me. The TIFF photos are amazingly better.

Thanks for the lesson.

Pat