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Post by baronbirder on May 7, 2018 12:58:59 GMT
Hi This sis my first post. I am running Windows 7 and PSE 14. I am having a problem with my catalogue held on my external hard drive. My catalogue shows as d:/ external catalogue when PSE 14 is open. When I plugged the external drive into the usb3 socket it always read as WD Passport (D) and PSE found the catalogue. However today which ever usb socket I plug it into it reads as (F) and PSE says the files have moved. I do have a second smaller wb passport which I use for backup and this now reads (D) which ever socket its in. Can anyone help as I have spent hours and cant seem to make any progress. Thanks Baronbirder
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Post by michelb on May 7, 2018 14:54:39 GMT
The organizer follows the rules of Windows. When you plug in an external drive or another kind of device, Windows automatically assigns the next available letter. The organizer records this drive identification as well as the path in the folders tree to store the location of all your photofiles. You can also assign a 'custom' letter to your external drive. Generally, problems like yours happen when you have assigned, say D as the drive letter. You unplug the hard drive, and plug another hard drive or other kind of device. It receives the D letter, which is the lowert available letter. When you plug in your Hard drives, it receives the next available letter, say E or F... and the location in the catalog is wrong for all photo files. The solution is in Windows. You have to find which device has the D letter and use Windows to assign another letter to free the letter D for your external drive. The general advice is to assign manualy letters farther in the alphabet: S,T,U etc. You'll avoid problems if you want to use your catalog and photo files on a single external drive plugged in alternatively in two different computers. The drive letter does not create problems for backups on an external drive. You can change it without consequences. answers.search.yahoo.com/search;_ylt=A0geKenvZ_BaMMEAiEZXNyoA;_ylu=X3oDMTByMjB0aG5zBGNvbG8DYmYxBHBvcwMxBHZ0aWQDBHNlYwNzYw--?p=assign+drive+letters+in+Windows+7&fr=tightropetb
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Post by baronbirder on May 7, 2018 15:14:04 GMT
Thank you so much. I had spent hours on this and now its fixed. I am most grateful for the prompt and concise reply.
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Post by baronbirder on May 7, 2018 16:17:22 GMT
Oh dear! The catalogue external hard drive is renamed D and now works. However the hard drive that was named D, which I used for my back ups I renamed Z. I then went to do an incremental back up from the last back up on Z. Using the backup.tly from the last back up PSE 14 said " this does not contain a back up for the current catalogue" but it does ! Can this be solved or do I need to start all over again with a full back up of over 2gb! Thanks for any help Baronbirder
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Post by michelb on May 7, 2018 18:39:16 GMT
Oh dear! The catalogue external hard drive is renamed D and now works. However the hard drive that was named D, which I used for my back ups I renamed Z. I then went to do an incremental back up from the last back up on Z. Using the backup.tly from the last back up PSE 14 said " this does not contain a back up for the current catalogue" but it does ! Can this be solved or do I need to start all over again with a full back up of over 2gb! Thanks for any help Baronbirder Ouch... Sorry! I did not think about 'incremental' backups. Any full backup will work, but I am not sure how to solve this problem. I would not waste my time to solve the issue for incremental backups. I would simply create a new master folder for the backup on the other external drive. The last full backup is still ok, and the next full backup will work to add incremental ones. That takes some time (a night job?) but it's really safe. Do you mean 2 GB or 2 TB? My full backups are now over 500 GB for nearly 70 000 files, about 3 hours.
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Post by baronbirder on May 8, 2018 7:54:13 GMT
Thanks again. Yes I meant 2TB as I too have about the same number of photos. Will do an overnight full back up and go on from there.😀👍
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Post by baronbirder on May 8, 2018 13:30:59 GMT
So I have done a full back up onto a new 4TB External hard drive. It seems to have been successful BUT there is one aspect that worries me and its this. The External Hard drive which contains the catalogue shows 1.06TB used. The folder tree starts with D:\PSE external hard drive catalogue which shows 1.06TB used. Below that are three folders the first is a folder called External catalogue which holds 868GB most of which are contained in thumb.5.cache. The second called PSE Catalogue HD which holds 224GB of 54313 files. The full back up is only 224gb which must be a back up of the folder PSE catalogue HD. So WHAT are the 868gb in thumb.5.cache and should they have been backed up? Many thanks for any help or explanation.
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Post by michelb on May 8, 2018 20:11:23 GMT
Hard to explain... because I don't understand. Any backup folder (even incremental ones) should store everything in its own folder structure: - Renamed media files starting with 'B00...' and keeping the format suffix, the renamed xmp sidecar files. That should be by far the biggest part of the backup size - the two necessary specific backup files: catalog.buc (a renamed copy of your catalog.pse16db database file) and backup.tly, holding the info to restore the structure. - subfolders for other specific data in catalogs.
So, there should not be three folders under the root one. Only one.
There should not be any thumb.5.cache. Such cache files store the thumbnails and only appear in normal catalog folders, not in backup folders. They are usually pretty big.
So, could you share the info about your current catalog: menu Help >> System Info. You'll get the location of the catalog and the catalog size as well as the catalog cache size. Maybe a screenshot of your folder tree ?
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Post by baronbirder on May 9, 2018 8:52:15 GMT
Hard to explain... because I don't understand. Any backup folder (even incremental ones) should store everything in its own folder structure: - Renamed media files starting with 'B00...' and keeping the format suffix, the renamed xmp sidecar files. That should be by far the biggest part of the backup size - the two necessary specific backup files: catalog.buc (a renamed copy of your catalog.pse16db database file) and backup.tly, holding the info to restore the structure. - subfolders for other specific data in catalogs. So, there should not be three folders under the root one. Only one. There should not be any thumb.5.cache. Such cache files store the thumbnails and only appear in normal catalog folders, not in backup folders. They are usually pretty big. So, could you share the info about your current catalog: menu Help >> System Info. You'll get the location of the catalog and the catalog size as well as the catalog cache size. Maybe a screenshot of your folder tree ? The new full back up folder which I have created sits on an external hard drive named (X). As you correctly say it contains only the renamed files and the catalog.buc and backup.tly. It is 224GB.
The folders I mentioned are on the external hard drive named (D) which holds the normal catalogue files. It is in this that my query as above lies. I hopefully have included photos of the "folders tree" of the (D) drive and the "system information". The latter is more confusing as you will see it says the current catalogue is in D:\PSE 14 Ext Hard drive catalogue\external catalogue\ with a catalogue size of 255.9MB and a cache of 504.7MB. However the catalogue is in D:\PSE 14 Ext Hard drive catalogue\PSE Catalogue HD and is 224GB not 255.9MB as per system Info. The thumb.5.cache is in D:\PSE 14 Ext Hard drive catalogue\External catalogue and is 867GB. I should mention that I have a catalogue on the C drive which I don't use anymore as the C drive is almost full but the files still sit there.
I hope this makes sense and any help much appreciated.
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Post by michelb on May 9, 2018 21:02:57 GMT
I'll come back tomorrow. Stay tuned...
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Post by michelb on May 10, 2018 15:55:10 GMT
The new full back up folder which I have created sits on an external hard drive named (X). As you correctly say it contains only the renamed files and the catalog.buc and backup.tly. It is 224GB.
The folders I mentioned are on the external hard drive named (D) which holds the normal catalogue files. It is in this that my query as above lies. I hopefully have included photos of the "folders tree" of the (D) drive and the "system information". The latter is more confusing as you will see it says the current catalogue is in D:\PSE 14 Ext Hard drive catalogue\external catalogue\ with a catalogue size of 255.9MB and a cache of 504.7MB. However the catalogue is in D:\PSE 14 Ext Hard drive catalogue\PSE Catalogue HD and is 224GB not 255.9MB as per system Info. The thumb.5.cache is in D:\PSE 14 Ext Hard drive catalogue\External catalogue and is 867GB. I should mention that I have a catalogue on the C drive which I don't use anymore as the C drive is almost full but the files still sit there.
I hope this makes sense and any help much appreciated.
About files and folder sizes: - The system info gives the information about the current catalog. The 'catalog size' only refers to the main database, catalog.pseXXdb (429,4MB for me); the size of the current catalog database seen in the explorer is 439 718 ko (1024 kB per MB). This catalog folder includes the thumbnail cache size, thumb.5.cache. and other subfolders.
- The size of the full backup folder should be roughly equal to that catalog folder size (including cache and accessory subdirectories) plus the size of the media files tree. - The size of the full backup folder is calculated in the first stages of the backup process. So, if the size of this full backup folder is 224GB, that includes both the catalog size and the media library size. It's not 2TB as I understood from your first posts. For comparison, my own library is a little more than 500 GB for 70 000 items. - The size of the cache in the system information includes other cache files beside the thumb.5.cache (2 826 564 KB for me, I don't use face recognition). My guess is that your cache size is 867 MB, not GB.
If I compare your library with mine,
Item numbers: mine 65 000 yours 54 300 (I have a lot of raw files with xmp sidecars) Size of media library: mine 520 GB yours 224 GB (minus catalog folder ca 1 GB) Database catalog.pseXXdb : mine 440 MB, yours 225.9 MB Cache size: mine: ca 4 GB, yours >0.876 GB.
To see the number of media types by category, in the organizer, select all and look in the Information panel on the right. You'll see how many photos, videos, projects you have in your library.
So, I think that your full backup folder size is in perfect agreement with your current catalog.
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Post by baronbirder on May 10, 2018 19:05:54 GMT
Michelb I much appreciate the time and effort you have taken to explain this and reassure more. It does seem that the full back up is all it should be as my photos are about 224GB as is the back up. However I have checked and the thumb5.cache is indeed 867GB not MB and I have hopefully shown a screen photo showing the thumb5.cache size and another showing the total storage used on the D drive which I use only for my photos. Anything further you can shed on this is much appreciated.
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Post by michelb on May 10, 2018 21:20:31 GMT
The size of your thumb.5.cache is... unbelievable! To add to my previous post, I can say that I just finished a full backup, with a final backup folder size of 522 GB (3 hours as usual). The size of the thumb.5.cache database file is 2.826.464 KB. That database file stores thumbnails in two sizes for each file 240 and 360 pixels in width, whatever the size of the media file. So, the database size is roughly proportional to the number of items in your catalog.
There are two ways to 'optimize' the size of that database. - you use the menu File >> Manage catalogs, you choose your current one and click on the 'optimize' button. That takes some time, so let it run without interruption (maybe 5 minutes?) - or a common advice supported by Adobe when you get problems in creating or updating the thumbnails : close the organizer and totally delete the thumb.5.cache file from the Explorer. Reopen the organizer and let it recreate it afresh.
In your situation, I think you'll save time in deleting the file. Don't worry, it's a very common step. And you have a good backup!
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Post by baronbirder on May 10, 2018 21:30:13 GMT
Will have a go tomorrow. Any idea how long it will take if I delete the thumb5.cache file and then open the Organiser? Thanks
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Post by michelb on May 11, 2018 11:01:05 GMT
Will have a go tomorrow. Any idea how long it will take if I delete the thumb5.cache file and then open the Organiser? Thanks The building of the cache is a background task, so you can use the organizer immediately. The background task may take half an hour, I don't remember exactly. That may make the organizer a bit less responsive, but nothing to prevent you from working. Browsing pages of thumbnails in the organizer works as well, the priority is to rebuild the current pages. Have a look at the spinning wheel on the left of the bottom bar. Keep the cursor above that wheel to see how many thumbnails are already created.
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