ChrisAnn
Junior Forum Member
Posts: 227 
Open to constructive criticism of photos: Yes
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Post by ChrisAnn on Nov 9, 2023 16:41:45 GMT
I've picked up the photos from the iPhone and got them into the Organiser by plugging the iPhone into the computer via the lead provided. However they come in as IMG_0033.HEIC, IMG_033-1.HEIC, IMG_0032.HEIC, img_0032-1.HEIC etc. Why are there two versions of precisely the same photo? I've checked the size and each couple are precisely the same size. Do I have to delete every *-1 version or is there a way of them not appearing in the first place? Or is there something mysterious I'm meant to do with the duplicate?
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pontiac1940
CE Members
Posts: 6,350
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Post by pontiac1940 on Nov 9, 2023 18:14:56 GMT
Why are there two versions of precisely the same photo? Just clarifying. Do you also have a jpg of the duplicate images? i.e. do you have an IMG_033-1.jpg to go with the IMG_033-1.HEIC? Bulk deleting a group of photos with a common sequence (" -1 ") is easy with Windows and probably on Mac as well. As always, it is important to backup any files before mass deleting. Good luck. |
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Post by Sepiana on Nov 9, 2023 18:34:23 GMT
I've picked up the photos from the iPhone and got them into the Organiser by plugging the iPhone into the computer via the lead provided. However they come in as IMG_0033.HEIC, IMG_033-1.HEIC, IMG_0032.HEIC, img_0032-1.HEIC etc. Why are there two versions of precisely the same photo? I've checked the size and each couple are precisely the same size. Do I have to delete every *-1 version or is there a way of them not appearing in the first place? Or is there something mysterious I'm meant to do with the duplicate? Hi ChrisAnn, I'm not sure this will help you. Check this thread on Adobe Support - Photoshop Elements. Why does Organizer create duplicate images?The OP was helped by michelb, our in-house Organizer guru, who had the correct answer. I'm sending him a PM bringing this thread to his attention. |
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ChrisAnn
Junior Forum Member
Posts: 227
Open to constructive criticism of photos: Yes
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Post by ChrisAnn on Nov 10, 2023 9:29:25 GMT
Thanks Sepiana. I've read through the thread, understood 50% of it but can see that most of it doesn't really refer to my precise situation. However, one poster in January 2021 appears to have a similar situation. S/he says:
"I download an image from my camera via the Organizer/USB cable on Windows 10.
The downloaded image appears in the Organizer as two identical images in looks, size and image number - no suffix. I have never downloaded, edited, or tagged that image previously."
In my case it is:
I download an image from my iPhone 15 camera via the Organizer/USB cable onto Windows 11, PSE24 Organiser.
The downloaded image appears in the Organiser as two identical images in looks, size and image number - plus a suffix of -1. I had never downloaded, edited, or tagged that image previously.
I should add that if I send photos by email and open them on my computer there is only one copy. However that is extremely time-consuming when I've got a lot of photos to download.
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Post by fotofrank on Nov 10, 2023 16:59:44 GMT
Is it possible that you have live turned on on your camera? Just as a test take a picture of a moving car and see if the images are identical. I'm leaning toward it being an iPhone setting and not an organizer issue.
Hope this helps.
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Post by Sepiana on Nov 10, 2023 17:19:28 GMT
The downloaded image appears in the Organiser as two identical images in looks, size and image number - plus a suffix of -1. I should add that if I send photos by email and open them on my computer there is only one copy. I'm leaning toward it being an iPhone setting and not an organizer issue Frank, I'm thinking the same thing. There are several reports on Adobe Community of this happening when iPhones are involved. |
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mart44
Established Forum Member
Posts: 552
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Post by mart44 on Nov 12, 2023 9:36:29 GMT
.HEIC is an Apple compressed file format (more than a .JPG image). Created by your phone by all accounts, rather than it being a function of Organiser. A good explanation here on the files and how to stop them appearing.. macpaw.com/how-to/what-is-heic-file |
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Post by Sepiana on Nov 12, 2023 15:08:43 GMT
I've picked up the photos from the iPhone and got them into the Organiser by plugging the iPhone into the computer via the lead provided. However they come in as IMG_0033.HEIC, IMG_033-1.HEIC, IMG_0032.HEIC, img_0032-1.HEIC etc. Why are there two versions of precisely the same photo? I've checked the size and each couple are precisely the same size. Do I have to delete every *-1 version or is there a way of them not appearing in the first place? Or is there something mysterious I'm meant to do with the duplicate? Hi ChrisAnn, I paid another visit to Adobe Support and I found this report. The OP acknowledged the problem got solved by following the suggestions posted by Greg_S, Community Expert. elements organizer shows two copies of each photo from my iPhone when downloading |
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ChrisAnn
Junior Forum Member
Posts: 227
Open to constructive criticism of photos: Yes
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Post by ChrisAnn on Nov 12, 2023 16:16:28 GMT
That looked like it was a solution ... however ... I ended up importing all the photos previously imported but now ending with -2 along with the 4 new ones. I tried importing from 'Files and Folders' rather than 'Camera and Card Reader' but Organiser couldn't find Apple iPhone via that route. The only way it can find the iPhone is via 'Camera or Card Reader' instead of Internal Storage >DCM >DCM I get Internal Storage > 202311__ >202311__ and it searches through everything I've taken in November, which I guess is better than searching through everything (when I've had the new phone a bit longer than just over a week!) but it does import it with the suffix. I just need to search for and delete all photos with a suffix. I think I'll try MichelB's method of uploading via Explorer. It isn't as simple as using the downloader but I'll get used to it ... I hope! Doing it this way means I 'try' to import .mov files which Organiser doesn't recognise (and I don't want either - it's some gimmick Apple's put on recent iPhones of a little movie as the static photo is viewed - no doubt to impress the teenagers but this oldie remains unmoved  ). I'm assuming that as long as I choose the current month it won't go through the much older photos like its doing for MichelB. I've found that iCloud (the Apple equivalent of Google Photos) keeps all the photos I've taken even those which were trial ones and deleted as soon as taken. Thanks for all your help Sepiana. |
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Post by BuckSkin on Nov 13, 2023 8:34:08 GMT
I think I'll try MichelB's method of uploading via Explorer.
Procure yourself a copy of D.I.M. Digital Image Mover and use it FIRST to offload your photos --- I have used it for years and it is the most wonderful versatile photo downloader ever --- period.
It hasn't been supported in years, but no support is necessary.
With D.I.M., you can tell it which file types to offload and which to ignore; plus, it will rename the files (and file pairs) to any type naming convention you prefer and sort them into folders by date or other criteria.
Once you get the files loaded into the computer via D.I.M., then you can load them into the Organizer or wherever.
D.I.M. will also sort/rename/organize image files already stored on the computer.
I find the best naming convention is to include the Date/Time taken within the file name.
I ?think? there is also a MAC version. |
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ChrisAnn
Junior Forum Member
Posts: 227
Open to constructive criticism of photos: Yes
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Post by ChrisAnn on Nov 13, 2023 8:38:55 GMT
Thank you BuckSkin. I've tried uploading via Explorer and it is rather clunky and entails a lot of deleting of duplicates. I'll give DIM a check. I'm beginning to think it is the operator who isn't working well rather than all these options. But I'll get there, eventually.  |
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ChrisAnn
Junior Forum Member
Posts: 227
Open to constructive criticism of photos: Yes
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Post by ChrisAnn on Nov 14, 2023 9:43:27 GMT
I've resolved my problem. When looking a Windows Explorer I found that there is a link to iCloud (I didn't put it there, it just appeared!). I can click on the link and it takes me to my iPhone pictures. I can highlight those I want to put into Organizer, copy and paste them into the correct folder in Pictures. I can then go to Import >From File and Folders and there they are - without the duplicates or .mov files. Not as easy as automatically downloading from a camera card but it works without a lot of fuss. Thank you everyone who has tried to assist me, I really appreciate the support I get from members here and your patience when I can't make things work. |
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Post by Sepiana on Nov 14, 2023 14:58:46 GMT
ChrisAnn, you are most welcome! Pleased to hear the good news. I'm so happy to hear the culprit was not the Organizer. Adobe has overhauled/revamped the Organizer and it's paying off. Kudos to Adobe!Stick to the Organizer! It's your best friend.
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). I'm assuming that as long as I choose the current month it won't go through the much older photos like its doing for MichelB. I've found that iCloud (the Apple equivalent of Google Photos) keeps all the photos I've taken even those which were trial ones and deleted as soon as taken. 
