Post by srmoment on May 15, 2024 17:12:14 GMT
The Sony .arw files I took on or before March 2024 load into the organizer/editor just fine.
In April 2024, I did firmware updates for my camera and most of my lenses, and now any .arw files that I take won't load into Photoshop Elements 2024 (get a message saying the format is incompatible). ERK!!!
I have uninstalled and reinstalled both Photoshop Elements 2024 and the camera RAW file. I also used a completely new memory card in case the old one was the problem.
Nothing has helped.
....and I can't seem to be able to contact Adobe.
(p.s. all of my Sony files before and after March 2024 load into OnOne software just fine.)
Any ideas?
In April 2024, I did firmware updates for my camera and most of my lenses, and now any .arw files that I take won't load into Photoshop Elements 2024 (get a message saying the format is incompatible). ERK!!!
I have uninstalled and reinstalled both Photoshop Elements 2024 and the camera RAW file. I also used a completely new memory card in case the old one was the problem.
Nothing has helped.
....and I can't seem to be able to contact Adobe.
(p.s. all of my Sony files before and after March 2024 load into OnOne software just fine.)
Any ideas?
