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Post by tourerjim on Jul 7, 2024 21:10:49 GMT
As title if anyone can help, often when I open image in Raw it does it, the only way to recover from it is to reboot laptop and start over again which may take several attempts.
Elements Version: 24.0
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Howard
Established Forum Member
Posts: 549
Open to constructive criticism of photos: Yes
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Post by Howard on Jul 8, 2024 12:38:22 GMT
First thing I'd check is do you have sufficient memory for handling large files, taking into account other apps etc that may be open and using ram?
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Post by tourerjim on Jul 8, 2024 13:09:17 GMT
It's a pretty powerful laptop, had it specially made even though it's fairly old now and sill plenty of memory.
Processor (CPU) Intel® Core™i7 Quad Core Processor i7-6700k (4.0GHz) 8MB Cache
Memory (RAM) 32GB HyperX IMPACT 2133MHz SODIMM DDR4 (4 x 8GB)
Graphics Card NVIDIA® Quadro® M3000M - 4GB DDR5 Video RAM - DX® 12 (G-SYNC Not
Included)
1st Hard Disk 500GB Samsung 850 EVO 2.5" SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
2nd Hard Disk 750GB WD BLACK 2.5" WD7500BPKX, SATA 6 Gb/s, 16MB CACHE (7200 rpm)
1st M.2 SSD Drive 256GB SAMSUNG SM951 M.2, PCIe NVMe (up to 2150MB/R, 1260MB/W)
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Post by Sepiana on Jul 8, 2024 13:30:31 GMT
As title if anyone can help, often when I open image in Raw it does it, the only way to recover from it is to reboot laptop and start over again which may take several attempts. Elements Version: 24.0 Hi Jim, Someone reported a similar problem on Adobe Support Community. Check the suggestion by Jeff Arola, Community Expert. Hope his suggestion will work for you. PSE 2020 & 2024 now crashes when I open NEF files |
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Post by tourerjim on Jul 8, 2024 19:16:06 GMT
Thank you<, Sepiana, I'll try that now
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Post by tourerjim on Jul 8, 2024 20:29:56 GMT
Na that unfortunely didn't work, Sapiana, I'll uninstall and see if it still does it on the reinstall.
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Post by Sepiana on Jul 8, 2024 21:18:22 GMT
Na that unfortunely didn't work, Sapiana, Jim, what a pity! Let's try a manual installation of ACR (the latest update -- v16.4). Follow the directions below posted on Adobe Support Community. Manually Install Adobe Camera RAW (ACR)---Nicer to Look atNOTE:ACR v16.4 works just fine in PSE 2024. There are no problems! Just make sure that Elements is closed while you are doing this manual installation.
Once you have completed the installation, open Elements. Go to Help > About Plug-In > Camera Raw. You should see this . . . |
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Post by tourerjim on Jul 25, 2024 19:24:54 GMT
Sorry for the delayed reply, Sepana, I've just followed your link and I'm now on the latest update v16.4, I will try it out over the coming days, thank you, and will let you know hopefully with good news.
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