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Post by ethanhaynes on Dec 20, 2015 15:14:45 GMT
Hi ,
I’m a matte painter and I’m facing a problem concerning photoshop . I was working on a psd. file and after finishing my work I press ctrl+s to save it but unfortunately in the middle of the saving process the c.p.u. has been turned off because of the u.p.s fault
After restarting the system, I try to open my same psd file but I got an error msg. (could not complete your request because the file is not compatible with this version of photoshop). I’m using photoshop cs4. plz let me know if there is any possibility to get my data back. Even as jpeg file.. I worked so hard on that project. Thanks.
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Post by Andy on Dec 21, 2015 5:08:56 GMT
Are you using a Mac or a PC? If it is a PC, you should do a disk check to find and fix any problems. If you are using a PC, what OS?
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Post by snnisy1986 on Dec 22, 2015 8:42:41 GMT
Hi,ethanhaynes, The PSD file format is very complex. It starts with a file header containing the meta information of the whole file, followed by several parts containing the actual data. You can find more detailed information about the PSD file format by searching on Google with the keyword “PSD file format”. If the file header containing the meta information is corrupt, or any follow-up parts are damaged or corrupted, then you will not be able to open the file correctly with Adobe Photoshop. In such a case, the first step is to try to use the built-in repair or recovery function in the Adobe Photoshop, to see if it can repair or recover the corrupt file. If not, then you need to resort to a third-party PSD Recovery software to scan the corrupted file and retrieve all recoverable data for you. It is also possible to find a data recovery expert or company to do the task, but in most of the cases, they will also use a third-party tool to do the recovery for you. The main difference between using the software by yourself and by a third-party service company is: (1) The company is familiar with the data recovery industry so he knows which software is the best one. While you need to search and compare the software online by yourself, which is time-consuming. (2) The company purchases the software for multiple usages, while you purchase the software for one-time usage only. So normally the service fee may be cheaper than the license fee for the software. (3) DIY will keep your data confidential while do the recovery via a company may cause data breach. In the past, I have encountered a similar problem and DataNumen PSD Repair at www.datanumen.com/psd-repair/helps to recover my file. So I recommend you to try it. Good luck! |
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Post by magnusson on Dec 22, 2015 17:41:39 GMT
Hi …, This is why I'm a big advocate of working on a copy of your file. You may have a temp file on your system that was created when you did the save, otherwise you are out of luck - the file is corrupted. If it is so, I suggest to you to try restore your file via Photoshop Recovery Toolbox. I hope you will restore some your work information. www.oemailrecovery.com/photoshop_recovery.htmlOn large files you should not only save often but use the "Save As..." command to save copies and not overwrite your working file each time. |
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Post by magnusson on Dec 22, 2015 17:43:24 GMT
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Post by ethanhaynes on Dec 22, 2015 23:08:08 GMT
Thank you all for your advice! The issue has been resolved.
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Post by Major Major on Dec 22, 2015 23:31:31 GMT
Would you mind telling everyone how it was resolved? It may help others in the future.
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