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Post by Sepiana on Mar 8, 2017 0:11:39 GMT
Topaz did some maintenance/update work involving three of their plug-ins -- Glow 2, Impression 2, and Texture Effects 2. If you have these plugs-ins, you need to reinstall them to take advantage of the improvements they made. Here is a screen shot of their notice (dated Feb 27).
Here is the link to their Downloads page. -- www.topazlabs.com/downloads
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Post by kdcintx on Mar 9, 2017 5:34:43 GMT
Thanks Sepiana for keeping us informed. I have these 3 plug-ins and have not received an email from Topaz about it.
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Post by Sepiana on Mar 9, 2017 6:00:47 GMT
kdcintx, you are most welcome! I didn't get an e-mail either. I learnt about this while visiting their site.
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pams
New Forum Member
Posts: 18 
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Post by pams on Mar 9, 2017 17:50:27 GMT
I didn't get a notice either.
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Post by fotofrank on Mar 9, 2017 18:44:33 GMT
Just upgraded and lost ALL of the presets in Topaz Impression on my MAC's. The other two work fine. I'm now waiting on Topaz to get back to me.
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Post by Sepiana on Mar 9, 2017 18:55:01 GMT
Frank, this seems to be a recurring problem. Did you launch the standalone version of Topaz Impression before you launched the plug-in in Elements or Photoshop? As they recommend? Sometimes this takes care of the problem.
Topaz has created some .bat/.app files to solve this problem. However, I am not sure the file for Topaz Impression posted on their site will work on this update. You could try though.
How to Fix Missing Presets
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Post by fotofrank on Mar 10, 2017 1:51:39 GMT
Unfortunately they don't show a fix for MACs on this. Good thing I still have the original impression.  |
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Post by Sepiana on Mar 10, 2017 1:57:20 GMT
Unfortunately they don't show a fix for MACs on this. Good thing I still have the original impression. You are correct. I wonder why. Hopefully you will hear from Topaz soon. |
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Post by fotofrank on Mar 19, 2017 17:48:35 GMT
I am Happy to report it is now working.
Final Solution:
Move Topaz Impressions 2 Library folder to the trash Can
Removed the Application using App Cleaner along with two other assosiated files
Rebooted
Downloaded and re-installed
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Post by Sepiana on Mar 20, 2017 1:20:47 GMT
Frank, glad to hear you got it to work. Thanks for posting back with the solution! It will undoubtedly help those Mac users who may encounter the same problem.
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