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Post by philosan on May 15, 2015 18:44:50 GMT
Hi, I'm not sure if anyone can help with this issue but if so I'll be very grateful.
I have Photoshop Elements 8 and a MS Surface Pro 3 with Arc Touch Mouse and a Type Cover.
When editing a photo, the cursor is typically a large white arrow, easy to use and point accurately. When I choose a tool such as crop it changes to a tiny two headed image of the tool, which is very difficult to see and use. Is there any way I can keep it as a large white arrow please.
Many thanks,
philosan
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Post by Sepiana on May 15, 2015 19:03:48 GMT
Hi philosan, welcome to Photoshop Elements & More!
I believe the Surface Pro 3 tablet comes with Windows 8/8.1. So, I am not sure this will apply. When installed on Windows 7, Elements will show a three-head cursor for some tools in the Editor. Do you have the Windows text size set to 150%? If so, just reduce it to less than 150% (149% will do just fine). Hopefully this will fix the problem with your OS as well.
NOTE: The three-head cursor is no longer a problem. Beginning with Elements 10, Adobe has recoded this program so that it now abides by Microsoft user-interface standards which require applications to support text sizes larger than 100%.
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Post by philosan on May 16, 2015 15:05:52 GMT
Hi Sepiana,
Many thanks for your reply. Yes, I am running Windows 8.1 Pro but sadly reducing the text size made no difference. Maybe I need to upgrade my Elements to a newer version to get rid of the double headed cursor when editing. Any suggestions?
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ken1
Junior Forum Member
Posts: 83 
Open to constructive criticism of photos: Yes
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Post by ken1 on May 16, 2015 15:23:01 GMT
philosan,
In Editor, go to Edit>Preferences>Display and Cursors.
Check "Normal Brush Tip"
Select "Other cursors>standard"
That may fix it.
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Post by Sepiana on May 16, 2015 16:44:52 GMT
Hi Sepiana, Many thanks for your reply. Yes, I am running Windows 8.1 Pro but sadly reducing the text size made no difference. Maybe I need to upgrade my Elements to a newer version to get rid of the double headed cursor when editing. Any suggestions? Hi philosan,
By how much did you reduce the Windows text size? You may have to play around until you find the optimal size.
I may be wrong (and if I am someone, please, correct me) but I don't believe the kind of cursor you are seeing has anything to do with the Preferences for Display and Cursors in Elements. The way you describe the cursor you are seeing -- "a tiny two headed image of the tool" -- seems to go along with other descriptions such as "a three-headed monster" or a "cursor with shadows". This has been widely reported when running versions of Elements earlier than version 10 on Windows 7 and having the Windows text size set to 150%.
EDIT: I had not seen a report of this cursor problem with earlier versions of Elements on Windows 8/8.1. Yours was the first one. So, I decided to do some research. It looks like you are not alone. See this thread in the Adobe Photoshop Elements forum. As a coincidence, the OP is also using a Microsoft Surface Pro tablet. The suggestion given was to reduce the Windows text size. It worked!
Fix for broken tool cursors in PS Elements 7 with Windows 8.1?
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Post by philosan on May 17, 2015 11:33:41 GMT
Thanks for these ideas. Tried Ken1's idea but found I already had those settings. Tried Control panel>Personalisation>Display> and changed size of items from Larger to Smaller>Apply>Restart and IT WORKED! When I selected Edit/Crop, the previously tiny two headed cursor was now a larger single usable image of the crop tool. The centre of the tool image gave accurate results. I also tried checking the "Choose one scaling level for all my displays>Custom sizing option>149%>Apply>Restart and that also WORKED.
With these two fixes, the text size for non-Elements computer work is too small for permanent use but I now have a fix which lets me use Elements 8.0 with Window 8/8.1 and my Surface Pro3 tablet again. Thanks for all of your advice.
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Post by Sepiana on May 19, 2015 1:47:56 GMT
Thanks for these ideas. Tried Ken1's idea but found I already had those settings. Tried Control panel>Personalisation>Display> and changed size of items from Larger to Smaller>Apply>Restart and IT WORKED! When I selected Edit/Crop, the previously tiny two headed cursor was now a larger single usable image of the crop tool. The centre of the tool image gave accurate results. I also tried checking the "Choose one scaling level for all my displays>Custom sizing option>149%>Apply>Restart and that also WORKED. With these two fixes, the text size for non-Elements computer work is too small for permanent use but I now have a fix which lets me use Elements 8.0 with Window 8/8.1 and my Surface Pro3 tablet again. Thanks for all of your advice. philosan, you are most welcome! Glad to hear the problem has been solved. |
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