Yvonne
Junior Forum Member
Posts: 105 
Open to constructive criticism of photos: Yes
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Post by Yvonne on Aug 3, 2017 20:26:32 GMT
I just had a update in Windows 10 and PSE 9 not good!!no fonts
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Post by Sepiana on Aug 3, 2017 20:41:18 GMT
Elements uses the fonts on your OS. Are you saying that, after the update, there are no fonts listed in the Tool Options bar of the Type tool? The Font Family box is empty? |
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Yvonne
Junior Forum Member
Posts: 105
Open to constructive criticism of photos: Yes
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Post by Yvonne on Aug 3, 2017 22:43:34 GMT
Yes to your question I tried to post picture but not showing..I removed the update,restarted PSE several times but no fonts also went into OS and made sure both boxes checked in fonts.I work with two pc Windows 10,PSE 9..only one has this issue.
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Post by Sepiana on Aug 3, 2017 22:46:38 GMT
Have you rebooted your computer since the update?
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Yvonne
Junior Forum Member
Posts: 105
Open to constructive criticism of photos: Yes
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Post by Yvonne on Aug 3, 2017 22:59:27 GMT
Yes several times..I miss understood about the fonts,I not trying to use fonts,I can't read anything anywhere there is no lettering,abc's!!!
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Yvonne
Junior Forum Member
Posts: 105
Open to constructive criticism of photos: Yes
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Post by Yvonne on Aug 3, 2017 23:01:39 GMT
I'm wondering about removing PSE and reloading,is there a limit on using the cd?... I would need to reload several filters,not looking forward to that...
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Post by Sepiana on Aug 3, 2017 23:22:27 GMT
Before you resort to uninstalling/reinstalling Elements, try this.
- Right-click on the shortcut and select "Run as administrator". Check to see if this fixed the problem. If so, close Elements. Then, go back to launching it as a standard user. - If the problem is still there, run Elements in Compatibility Mode for your OS. support.microsoft.com/en-in/help/15078/windows-make-older-programs-compatible
If the problem has not been fixed, uninstall Elements. Just make sure to . . .
- Install Elements as an Administrator.
- Turn off your antivirus software for the duration of the installation.
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Post by Major Major on Aug 3, 2017 23:36:10 GMT
Also, are you seeing fonts in your other programs, like Word?
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Yvonne
Junior Forum Member
Posts: 105
Open to constructive criticism of photos: Yes
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Post by Yvonne on Aug 4, 2017 0:47:16 GMT
Yes in other programs..but don't use Word..
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Yvonne
Junior Forum Member
Posts: 105
Open to constructive criticism of photos: Yes
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Post by Yvonne on Aug 4, 2017 2:58:26 GMT
I removed PSE and reinstalled same issue  |
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Post by Sepiana on Aug 4, 2017 4:46:16 GMT
Thanks! I see what you mean. The submenus are blank.
I am afraid I have run out of options. The three usually-recommended troubleshooting steps didn't work -- run as administrator, Compatibility Mode, uninstall/reinstall. If no one else here comes up with a solution, I would strongly recommend you post on the Adobe Photoshop Elements forum.
forums.adobe.com/community/photoshop_elements
EDIT:
There is already a thread discussing the same problem on the Adobe forum. Some of the members reported having fixed the problem. See post #35 by peterw63863994, post #36 by waurener, and post #37 by DaveH1234.
PSE 9 menus are blank
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Yvonne
Junior Forum Member
Posts: 105
Open to constructive criticism of photos: Yes
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Post by Yvonne on Aug 4, 2017 16:57:14 GMT
so far this worked for me..(updated Java.) (increased fonts on computer to 125%) ( uninstalled and reinstalled PSE9)...it's working!!!!
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Post by Sepiana on Aug 4, 2017 17:10:56 GMT
Glad to hear the good news. Kudos to you! You solved the problem.
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Yvonne
Junior Forum Member
Posts: 105
Open to constructive criticism of photos: Yes
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Post by Yvonne on Aug 4, 2017 17:14:40 GMT
thanks for the help,I don't know if Java had anything to do ,I'm really a novice a older novice ,but really enjoy photo shop elements...Thanks again!!!
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Post by michelb on Aug 4, 2017 20:05:26 GMT
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