WayneS
Established Forum Member
Posts: 476 
Open to constructive criticism of photos: Yes
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Post by WayneS on Sept 9, 2018 21:56:25 GMT
I'm attempting to touch up a picture from an Android phone, on PSE 15, it won't open and getting an error message "Could not complete your request because of a problem parsing the JPEG data" This is the first time I've attempted touching up an Android picture.
I'm running W10, ver 1803
Thanks
Wayne
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pontiac1940
CE Members
Posts: 6,357
Open to constructive criticism of photos: Yes
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Post by pontiac1940 on Sept 9, 2018 22:08:55 GMT
More knowledgeable members will know ...
Try making a copy and rename the file also with the "jpg" extension. Might work. Long shot.
Good luck.
Clive
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Post by Major Major on Sept 9, 2018 22:30:56 GMT
Also, you might try taking it into the free, excellent IrfanView and resaving it in the same or different format (with a different name). IrfanView can often clean up funkiness in a file.
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Post by Tpgettys on Sept 9, 2018 23:58:30 GMT
Also, you might try taking it into the free, excellent IrfanView and resaving it in the same or different format (with a different name). IrfanView can often clean up funkiness in a file.
I have not heard of that program; thanks for the tip!
Here is the link to the official homepage: IrfanView |
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Post by michelb on Sept 10, 2018 6:46:18 GMT
I'm attempting to touch up a picture from an Android phone, on PSE 15, it won't open and getting an error message "Could not complete your request because of a problem parsing the JPEG data" This is the first time I've attempted touching up an Android picture. I'm running W10, ver 1803 Thanks Wayne What is more and more frequent today is that you have to edit jpegs coming from Facebook, Whatsapp or similar. Very often, those files are not recognized as valid formats because they have unsupported data in the metadata (exif) header of the files. Adobe softwares won't open those files whereas simpler tools will totally ignore those differences. The solution is to open the files and resave them in other programs like Irfanview as suggested in this discussion. I can also recommend FastStone or XnView. |
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Post by Major Major on Sept 10, 2018 16:42:11 GMT
Also, you might try taking it into the free, excellent IrfanView and resaving it in the same or different format (with a different name). IrfanView can often clean up funkiness in a file.
I have not heard of that program; thanks for the tip!
Here is the link to the official homepage: IrfanViewVery handy utility - especially helpful for batch resizing. |
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WayneS
Established Forum Member
Posts: 476
Open to constructive criticism of photos: Yes
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Post by WayneS on Sept 10, 2018 16:59:26 GMT
Thanks very much for the help, Irfanview did the job, and I'm able to correct the picture!
And I learned something new!
Wayne
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Post by Major Major on Sept 10, 2018 17:08:30 GMT
Excellent news, Wayne. Glad I could help.
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