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Post by vladimir on Sept 29, 2018 18:14:00 GMT
I purchased an HP EliteDesk, Windows 7 Pro, and Intel i5-4670. I have installed PSE 13 on it. For one week now I get messages to Update it PSE 13.1 and PS Camera Raw 9.0. I click on install and supposedly it updates, program shuts down, then reopens. I get another message to update now or after working with PSE 13. I've done this for over a week. Every time I click on install now or install later, it fails to install. What am I doing wrong or what do I have to do to install 13.1 and Camera Raw 9.0?
Thanks for any help,
Vlady
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Post by vladimir on Sept 29, 2018 21:16:44 GMT
Update problem solved. I opened PSE 13, then went to Help tab, then Update. It took some time, but I know have PSE 13.1 and Camera Raw 9.0
Thanks for pondering about this problem.
Vlady
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Post by Tpgettys on Sept 29, 2018 23:17:11 GMT
You are quite lucky Vlady! I have had that problem your years and have never been able to get the update to stick. It always fails with an U44M1P7 error.
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Post by vladimir on Sept 30, 2018 1:34:24 GMT
Tom,
Doing the update took some time. At one point in the process I was instructed to shut down pse 13 program, and then the update continued.
Good luck,
Vlady
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