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Post by BuckSkin on Aug 14, 2019 15:21:41 GMT
 Just out of the blue, I have started seeing a new-to-me problem in about one out of three cropped jpegs that I try to Save As. I am not doing anything different than I have been doing things for ages. I do my work in layers and save the finished un-cropped product as a PSD; then, I either save it un-cropped as a jpeg, or I crop and then save as a jpeg, and sometimes both. I have not -yet- had it to fail saving an un-cropped jpeg; so far, it has only failed on about every third cropped jpeg. Flattening the layers does not help. When I get the failed notice on a cropped jpeg, I can Undo the crop and it will allow me to save the uncropped jpeg; then, usually on the first attempt -- but sometimes it takes several tries -- I can then save the cropped jpeg, writing over the just saved un-cropped version and it all works as it should. Although I haven't tried it yet on account of I have several images loaded in the Editor that I did a lot of repetitious work to and would like to finish them before I clear the slate , I know that either deleting the preferences or a machine restart - or both - will probably eliminate the problem --- at least I hope it will. My question is: The little notification box does not explain WHY; it just says Could not save....."BECAUSE" and leaves me hanging with no explanation whatsoever. If something is going to stub up and say "No I am not", I like to know why. Thanks for reading and all help is appreciated. |
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Post by ritage on Aug 14, 2019 16:16:08 GMT
Colon and Backslash are not allowed in file names in Windows.
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Post by Major Major on Aug 14, 2019 16:47:08 GMT
Ritage -
That is not correct. A colon is the proper delimiter after a drive name, and backslashes are the proper separators between directories. It must be something else.
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Post by Major Major on Aug 14, 2019 16:48:31 GMT
Buckskin -
Probably a stupid question, but you DO have an A drive, yes? I ask because that was usually the designation for a floppy drive, most of which have gone the way of the dodo bird.
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Post by Sepiana on Aug 14, 2019 16:49:21 GMT
BuckSkin, This is baffling! That error message should have explained why, especially because the reasons for such an error will vary. I also have PSE 7. When I tried to replicate your problem using the same filename as yours, I got this message.  |
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Post by Sepiana on Aug 14, 2019 16:54:10 GMT
Buckskin -
Probably a stupid question, but you DO have an A drive, yes? I ask because that was usually the designation for a floppy drive, most of which have gone the way of the dodo bird. Craig, I believe you are on the right track. See my previous post. |
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Post by Lillias on Aug 14, 2019 18:14:12 GMT
Colon and Backslash are not allowed in file names in Windows. I have to agree with Rita. This happened to me in the early days of learning and I tested it again just now…see example. Colons and Backslash are not allowed in file names in Windows.
In the case of the OP perhaps the Drive letter is also an issue I wouldn't know about that.
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Post by Major Major on Aug 14, 2019 18:21:41 GMT
Billie Jean. Beg to differ. It's hard to tell what you're showing there. But this is an example of a file path from the Microsoft site:
C:\Documents\Newsletters\Summer2018.pdf
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Post by Lillias on Aug 14, 2019 18:31:06 GMT
Billie Jean. Beg to differ. It's hard to tell what you're showing there. But this is an example of a file path from the Microsoft site:
C:\Documents\Newsletters\Summer2018.pdf Sorry Major Major. Sol was the name of a dog we had. I was able to save his image as ‘Sol in the lane.jpg’ no problem at all but when I tried to save that same image as ‘Sol:\in the lane.jpg’ that was the message I received. I think there is some confusion here. As I understand it the OP is talking about saving an image as a jpg file which does not involve file paths from Microsoft or at least it doesn’t when I save an image as a jpg. |
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Post by Sepiana on Aug 14, 2019 18:50:59 GMT
In the case of the OP perhaps the Drive letter is also an issue I wouldn't know about that. I agree with Major Major . I think the letter drive included in the filename is the root of the problem. Once I removed it, I had no problems saving the file — starting the filename with DT3. The error message was gone! |
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Post by Major Major on Aug 14, 2019 18:53:31 GMT
Billie Jean -
You can't save as "Sol:\In the lane" because your file path is configured improperly. Windows thinks "Sol" is the name of a drive and it can't find it. As for the OP, the file path may or may not have to do with anything, but it was certainly included in his error message.
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Post by Lillias on Aug 14, 2019 19:01:20 GMT
I agree with Major Major . I think the letter drive included in the filename is the root of the problem. Once I removed it, I had no problems saving the file — starting the filename with DT3. The error message was gone! Did you include a colon and a backslash anywhere in the file name when you saved it Sepiana because I can guarantee if you did the file would not have saved. This is my last post on this subject as I'm not trying to start an arguement with anyone. I know what works for me and hopefully it will work for Buckskin too. |
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Post by ritage on Aug 14, 2019 19:06:18 GMT
I believe Lillias and I misunderstood the OP's question in the same way. I thought he wanted to use the entire file p a t h as a file n a m e.
Rita
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Post by Major Major on Aug 14, 2019 19:21:36 GMT
I agree with Major Major . I think the letter drive included in the filename is the root of the problem. Once I removed it, I had no problems saving the file — starting the filename with DT3. The error message was gone! Did you include a colon and a backslash anywhere in the file name when you saved it Sepiana because I can guarantee if you did the file would not have saved. You cannot use a colon or backslash in the file name. You can in the PATH. |
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Post by BuckSkin on Aug 15, 2019 0:38:25 GMT
I didn't mean to confuse the issue with my drive letters --- I DO, in fact, have, and have had for a long time, both an A drive and a B drive on just about all of our machines around here; reason being, my main working pictures drive is "A" and that puts it right at the top of any navigation pane.
"Z" is my identical back-up drive for "A"
"B" is for older stuff I move over from "A" when it threatens to be over-full; and, "Y" is the back-up for "B"
For what it's worth, "Q" is active Documents; and, "R" is it's back-up.
All are currently 2TB.
I have a SATA card that allows four more drives and an empty slot where I can add a second SATA card, in case anyone is wondering how I can have so many internal drives.
Of course, the back-ups are in external enclosures.
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Now, with that all said, I managed to save several jpegs without seeing the warning again and thought maybe that was the last I would see of it; then, I just did try another and there it popped up again. In this instance, I just tried again and when that silly Elements jpeg saving box appeared, I counted ten alligators before clicking Okay and it went through like it was supposed to.
There is absolutely no sensible reason for this new problem; it just decided to start annoying me for whatever reason.
When I get this group finished, I am going to restart and see if that clears it up; if not, then I will delete the preferences and see if that helps.
I guess it is like a lot of other Adobe glitches that one runs into on occasion; such as, my ESC key hasn't worked for anything in years on account of Elements (search it, there are numerous articles about it); and, when I save anything to a folder from Elements and it is the last folder that Elements has saved anything to, I cannot move, delete, or rename that folder, --- even days later, until I save something to a different folder, at which time it releases the first folder and locks the second one.
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