Post by photoshopuser55 on Nov 17, 2019 15:28:37 GMT
I have been using PSE 15 in a network. All photos are stored on a NAS accessible by a LAN. That has worked just fine. Now I have had to change computers. On my new PC (running on Windows 10, like the old one) PSE is no longer able to access the NAS. It tells me the drive on which the photos are stored is not connected. This is not correct. The NAS is fully accessible and connected. All other applications work.
Interestingly, PSE has no problem in accessing an external drive with an archive of old photos which for particular reasons I keep separate and directly connected to the PC via USB rather than via the network.
Is anybody out there who has occurred this problem as well and found a solution?
Elements and particularly the organizer have never been thought for use on a network. Many advanced users have been able, like you, to manage to work satisfactorily with networks... and many of those have had a lot of issues. In the Adobe feedback forum, Adobe clearly answered years ago that they would not support (help) with network issues with Elements. Those problems don't appear frequently on the forums dealing with Elements. They appear frequently with other Adobe softwares like Photoshop, Bridge, Lightroom classic, and most of the time, those more professional users manage to solve their various problems themselves. My guess is that two factors result in very few Elements users using NASs. The first one is that part of those are advanced users acquainted with IT and networks and wanting to manage the use of Elements by all users of their families. It's far from being frequent. The other one is that today, the idea of sharing is not through a network controlled by a family authority. It's to be free to share via the 'Cloud' and all sorts of social media. I am pretty sure that Adobe have chosen to go to the 'cloud' strategy with the new Lightroom 'cloud' version. No marketing reason at all to deal with networks with Elements all reasons to push the 'Cloud' and the 'LR ecosystem'.
So, I am afraid you have little chance to get external help. There has been a change in your environment (Win 10 updates? Antivirus?) which has created the issue. Elements itself is still the same version, no change. What is your main reason to use a network? sharing with many other users? acessing your library from different locations and devices? as a safety solution?