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Post by BuckSkin on Sept 24, 2020 7:35:22 GMT
Elements 7 Editor has developed a new situation and deleting the Preferences file does not make the problem go away.
When I click File > File Info, I immediately get a pop-up box that says "Big Red X in a circle" then "Please enter the date in the form 31-Dec-1984"; this makes absolutely no sense at all.
I click either "Okay", or just X it away, the box disappears and the file info window appears.
If I click a different tab or option in the file info window, it is 50/50 whether I may or may not get that same pop-up again.
Another problem, which may or may not be related to this problem, showed up at the same time = So that all relevant EXIF, Properties, IPTC, GPS, Embedded Comments, Keyword Tags, etc. are saved in the PSD file, such that any files created from the PSD will also have the info, I am meticulous about insuring all this information is in the "Background" base file that the PSD is built upon.
I have learned how to sidestep most of the Metadata corruption that Adobe programs are notorious for; however, lately, I have been having problems with two IPTC fields getting the information clipped short by about half in the finished jpeg from the PSD; the two fields are "Byline Title" and "Original Transmission Reference".
This information is correct in Elements "File Info", but then corrupted/clipped-short in the finished jpeg, thus causing me to have to correct the information after the fact.
Anyone have any ideas ?
Thanks for reading and all help is appreciated.
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Chris
Established Forum Member
Posts: 490
Open to constructive criticism of photos: Yes
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Post by Chris on Sept 28, 2020 20:26:21 GMT
Clive, that is a weird error indeed! On my version (PSE 2020)I have the option to disable the error log. If you have that option, you might try unchecking it to see if it makes a difference. File/File Info/Preferences/Disable Error log. Kind regards Chris  |
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Post by BuckSkin on Sept 29, 2020 7:42:12 GMT
I have the option to disable the error log. If you have that option, you might try unchecking it to see if it makes a difference. File/File Info/Preferences/Disable Error log. Alas, I don't have that option; it may very well have done the trick. |
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Chris
Established Forum Member
Posts: 490
Open to constructive criticism of photos: Yes
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Post by Chris on Sept 29, 2020 8:01:21 GMT
If you use that feature a lot, you might consider a reinstall (after properly deactivating if PSE 7 has that feature).
Kind regards
Chris
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Post by Sepiana on Sept 29, 2020 12:09:20 GMT
I checked all the versions of PSE I have; "Show Error Log" is available starting with PSE 14. Also, it seems to be turned off by default. BuckSkin , as deleting the Preferences file didn't solve the problem, I would suggest launching PSE 7 as administrator. This seems to fix many glitches PSE develops. 1. Right-click on the desktop shortcut and select "Run as administrator". 2. Check to see if the problem is gone. 3. Close PSE. 4. Open it again but this time do it as a standard user. |
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Post by BuckSkin on Sept 29, 2020 18:02:57 GMT
I checked all the versions of PSE I have; "Show Error Log" is available starting with PSE 14. Also, it seems to be turned off by default. BuckSkin , as deleting the Preferences file didn't solve the problem, I would suggest launching PSE 7 as administrator. This seems to fix many glitches PSE develops. 1. Right-click on the desktop shortcut and select "Run as administrator". 2. Check to see if the problem is gone. 3. Close PSE. 4. Open it again but this time do it as a standard user. I agree that Run as Administrator often fixes such problems; however, it didn't do the trick this time. I guess I will just live with it until something bad enough for me to go to the trouble of a reinstall comes along. It is not the initial reinstall that is such a dreaded ordeal, as that in itself is five minutes at the most; it is getting all those dozens of plug-ins and extras reinstalled that makes me avoid a reinstall until it is inevitable as a last resort. Who knows; the problem may disappear as mysteriously as it appeared. One has to wonder where such a message could have come from in the first place; it is completely unrelated to Elements 7, or any version for that matter. "Please enter the date in the form 31-Dec-1984" What form ? There is no form for any date to be entered; and, why 31-Dec-1984? ; I don't think Elements, home computers, nor even Adobe itself existed in 1984. |
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Chris
Established Forum Member
Posts: 490
Open to constructive criticism of photos: Yes
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Post by Chris on Sept 29, 2020 18:48:17 GMT
This is a long shot. Maybe the error message is trying to say, "Please enter the date in the formAT 31-Dec-1984". Its possible that you have a file somewhere with the date entered in the wrong format. Of course, it may just be an unrelated wild error that computers throw up sometimes. Lets hope it will disappear.
Kind regards
Chris
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Post by Sepiana on Sept 29, 2020 19:17:29 GMT
I agree that Run as Administrator often fixes such problems; however, it didn't do the trick this time. I guess I will just live with it until something bad enough for me to go to the trouble of a reinstall comes along. One has to wonder where such a message could have come from in the first place; it is completely unrelated to Elements 7, or any version for that matter. BuckSkin, I'm inclined to agree that this problem seems to be unrelated to PSE. If I were you, I would be looking into another variable -- an "outsider" as the culprit, how and where this file information is being recorded. Maybe check those problem files, looking for something odd concerning their info. If you could get a sample of such files, you may be able to identify the culprit. I would strongly suggest you consider uninstalling PSE 7 as a last resort. If the problem is not within PSE 7 itself, there is a good chance that it will show up again once you reinstall it (even if you delete all the residual files either by editing the Registry manually or by using a third-party utility). |
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Post by kdcintx on Sept 29, 2020 23:02:50 GMT
Sometimes when a problem suddenly develops for no apparent reason, simply rebooting my computer fixes the problem. Worth of try if you haven't already done so.
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Post by BuckSkin on Sept 30, 2020 2:57:19 GMT
Sometimes when a problem suddenly develops for no apparent reason, simply rebooting my computer fixes the problem. Worth of try if you haven't already done so. I agree; I can't remember if I have restarted since I noticed the problem, but I don't think I have; I get involved in these big epic endeavors and get a gazillion programs open and sometimes may go weeks without a restart. I will for sure take notice at my next restart and post back with my findings. |
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