Unsure About Posting This Here

frizzylee
Junior Forum Member

Posts: 170

Open to constructive criticism of photos: Yes

Unsure About Posting This Here May 3, 2021 15:41:14 GMT

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Post by frizzylee on May 3, 2021 15:41:14 GMT

Please excuse my posting this here. Is there a better place for this or is such a question too far afield to post? I just don't know.

My issue is a Canon PIXMA G6020 All-in-One Mega Tank printer. I purchased it last October (2020) when my Epson printer died (after many many years of service).

I purchased the Canon because I had never been happy with the quality of photos being printed by the Epson. Unfortunately, this Canon has proved almost unusable for me over the past six months. It's a horribly depressing situation because no matter what I have done re help from Canon or anyone else has proved futile. I cannot get this printer to move easily between printing and scanning or copying. In fact, a lot of the time I cannot get it to print at all. The directions are confusing and there are few of them. By now, I think it is a hopeless situation. The fault is probably mine (as I am lead to believe at home) but that does not help.

My only solutions to this are: (1) buy a different all in one refillable tank printer, or (2) keep this printer since it does print excellent photos and buy a scanner/copier separately. I favor solution #2 because I have no idea what printer would fit my needs and still have a set of directions that I can follow.

I understand if this does not belong here, but I do not know what to do next. I can't continue the project I am working on without a printer/scanner.

Pat

Peterj
Senior Contributor

Posts: 1,901

Open to constructive criticism of photos: Yes

Unsure About Posting This Here May 3, 2021 18:29:09 GMT

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Post by Peterj on May 3, 2021 18:29:09 GMT

I don't have this printer but offer some general guidelines to isolate the problems you're having. MAC or PC?

There maybe a problem with connectivity rather than the printer. I scanned some reports and WIFI was problematic - only had 2g & disconnect often

* connect directly to your computer via USB - if it works than focus on the connection method

* connect directly to you router via ethernet - if it works then focus on WIFI

* connect via WIFI but test in a close location to your router

Regards,

Pete

PSE 21, On1 Photo RAW 22, Image Composite Editor, Windows 10

Regards,
Pete

BuckSkin
Senior Contributor

Posts: 3,877

Unsure About Posting This Here May 14, 2021 3:29:22 GMT

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Post by BuckSkin on May 14, 2021 3:29:22 GMT

May 3, 2021 15:41:14 GMT frizzylee said:

(2) keep this printer since it does print excellent photos and buy a scanner/copier separately.

Pat

That is your best option, even if you get the bugs figured out.

If this printer makes excellent photo prints, then I would not be switching back and forth between copying, scanning, and back to printing --- plus the hassle of constantly switching paper type back and forth = always a chance of getting oily fingerprints on the photo paper or creasing it - and - there is always the likelihood that you may forget to remove the photo paper and print off a bunch of non-photo stuff on the last few sheets of photo paper that you have.

Whatever you get, make sure it is compatible with generic bulk ink.

Elements 7 ~~~ 64-bit Windows 7

On a poverty-level Kentucky budget, a 24-exposure roll of film would have two Christmases and a summer vacation on it and we might have to wait another six months before being able to afford developing the film.
I still have trouble remembering that it doesn't cost anything to take thousands of pictures; it just almost seems impossible to be true.

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Post by frizzylee on May 3, 2021 15:41:14 GMT

Post by Peterj on May 3, 2021 18:29:09 GMT

Post by BuckSkin on May 14, 2021 3:29:22 GMT