Post by BuckSkin on May 17, 2021 18:52:29 GMT
Surely not all On1 programs are as crash prone as the Effects programs.
We have Perfect Effects 9 and On1 Effects 10 installed on several Windows 7 machines.
A few of these machines are tricked out and powerful and have zero problems with anything else.
No matter the machine, whenever I use either of the On1 programs, Perfect Effects 9 or On1 Effects 10, the program always crashes when the image is saved; most times the work manages to get saved, but not always.
I have to really want something done in Effects to bother with the hassle of it crashing with every save.
After a crash, when I reopen the program, first, it pops up with this silly crash report window that is a complete useless joke; I "X" that away and then have to wait for the silly welcome window to build so that I can "X" it away; then, I click Open and have to completely re-navigate back to the folder I was working in.
Open the program > edit a single image > save the image > CRASH > wash, rinse, and repeat > one image at a time.
I have tried uninstall/reinstall and even tried different downloads and it is always the same.
I have sent countless crash reports over the years and never have had a response; same for the several emails to customer service =never a response.
This behavior with two programs and across several machines has done little for my confidence in their programs.
Has anyone else experienced these same difficulties ?
Are their other programs as problematic ?
We have Perfect Effects 9 and On1 Effects 10 installed on several Windows 7 machines.
A few of these machines are tricked out and powerful and have zero problems with anything else.
No matter the machine, whenever I use either of the On1 programs, Perfect Effects 9 or On1 Effects 10, the program always crashes when the image is saved; most times the work manages to get saved, but not always.
I have to really want something done in Effects to bother with the hassle of it crashing with every save.
After a crash, when I reopen the program, first, it pops up with this silly crash report window that is a complete useless joke; I "X" that away and then have to wait for the silly welcome window to build so that I can "X" it away; then, I click Open and have to completely re-navigate back to the folder I was working in.
Open the program > edit a single image > save the image > CRASH > wash, rinse, and repeat > one image at a time.
I have tried uninstall/reinstall and even tried different downloads and it is always the same.
I have sent countless crash reports over the years and never have had a response; same for the several emails to customer service =never a response.
This behavior with two programs and across several machines has done little for my confidence in their programs.
Has anyone else experienced these same difficulties ?
Are their other programs as problematic ?
