When I upgraded to PSE12 I found that when I wanted to use the key words on the right I have to click on that each time. In previous editions the key word information stayed up as long as I wanted it. Is it possible to get it to do that again.
Each time I open the Organizer I DO click on the tags icon on the bottom right. However, once I close the program then later reopen it the tags are no longer visible and I have to click on the icon again. I know this is a small matter but it IS irritating! In previous versions the tags were always visible unless I chose to hide them.
I don't have the same Organizer expertise as Sue but I am on the same wavelength with her -- try deleting the Preferences file.
I have just thought of something. When I got Elements 11 or 12 or 13 (I can't remember which) I had a similar problem but it was in the Editor. I would rearrange the panels the way I wanted them to be and next time I opened Elements the panels had returned to their default position. My changes were not "sticking". This took care of the problem. I right-clicked on the desktop shortcut and selected "Run as administrator". Then, I rearranged the panels and closed Elements. I opened it again but this time I did it just as a standard user. Problem solved.