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Post by blackmutt on Dec 29, 2022 2:41:49 GMT
I just bought an item from her and cannot unzip it. I get messages saying it's got invaild characters etc. I have sent her an email requesting a refund. Any idea what the problem may be??
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Post by hmca on Dec 29, 2022 2:57:10 GMT
Sorry I can't' help, Judy. Maybe VickiD can. Did you try to download the item again? |
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deany
Established Forum Member
Posts: 515 
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Post by deany on Dec 29, 2022 13:25:18 GMT
I had the same problem she put it dropbox and no problem
Dean
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Post by VickiD on Dec 29, 2022 17:27:33 GMT
I just bought an item from her and cannot unzip it. I get messages saying it's got invaild characters etc. I have sent her an email requesting a refund. Any idea what the problem may be?? Judy, when you make the purchase, she tells you that you need to wait until the file has completely downloaded before clicking on it. Maybe it was an an incomplete download. Can you download it again? Which one did you purchase? Maybe I can help. |
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Post by blackmutt on Dec 30, 2022 1:20:43 GMT
Paint Studio - and yes I did wait. They were all complete but she ended up sending them via drop box. Thanks!
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Post by VickiD on Dec 30, 2022 4:05:38 GMT
Paint Studio - and yes I did wait. They were all complete but she ended up sending them via drop box. Thanks! Judy, I'm glad Mindy was able to resolve the problem. She's really a sweet person and I'm so sad she's shutting down her business. I can't wait to see what you create using her methods! |
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Post by blackmutt on Dec 31, 2022 0:18:34 GMT
Oh no pressures
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Post by VickiD on Dec 31, 2022 1:41:03 GMT
LOL...actually, I have the patience of Job...so take your time.  |
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Post by blackmutt on Dec 31, 2022 2:11:09 GMT
It went faster than I thought - followed the video included in the purchase (thank goodness!!) Here is my first attempt just trying all the brushes. Need to find a 12 step program for textures... i.ibb.co/KmBBQwd/Sunflowers.jpg |
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Post by VickiD on Dec 31, 2022 5:29:00 GMT
Very cool, Judy! I'm sure you're going to love using this! |
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