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Post by BuckSkin on Sept 18, 2016 22:09:37 GMT
Always before, when I clicked my Elements+ "tray menu", on the task bar, down near the date/time, a long menu appeared with dozens of editing options, many of which would expand a side-car menu when moused over.
Just a bit ago, I clicked my tray menu and a pitiful little tiny list of only eight options appeared.
I right-clicked the little icon and found a "refresh" button; clicking that did nothing whatsoever.
In the past, I have had the "tray menu" icon to completely disappear from the task bar, causing me to have to jump through hoops and fight grizzlies to get it back; however, this is a different situation; the icon is there, it just only shows a small portion of it's options.
Has anyone else had this to happen ?
What can I do to return it to it's former glory ?
Thanks for reading.
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Post by Major Major on Sept 18, 2016 23:19:22 GMT
Sorry, I can't help you. I suggest you drop a line to the program's author: andrei.doubrovski@gmail.com
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Post by BuckSkin on Sept 18, 2016 23:24:55 GMT
Sorry, I can't help you. I suggest you drop a line to the program's author: andrei.doubrovski@gmail.com Thanks for the e-mail address; I will do that.
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Post by Major Major on Sept 19, 2016 16:58:41 GMT
Buckskin -
You're very welcome. Let us know what you find out.
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Post by BuckSkin on Sept 19, 2016 17:46:26 GMT
After receiving some help from Andrei D., I did a bit of investigating and troubleshooting.
Although I have not as yet got the situation fixed, I do now know quite a bit more about what is what.
As far as a fix, I still have the option of uninstalling/re-installing Elements+ and may even have to go so far as re-installing E7, but that would mean I would also have to reinstall all of my many plug-ins.
The tray menu scripts are found in "C:\Elements+\(version number of Elements)\Scripts
The eight scripts that still remain in my tray menu are the ones that reside in the scripts folder itself and not within any of the sub-folders.
My tray menu has lost connection with all of the sub-folders within the scripts folder.
If I could figure out a way (meaning someone shows me a way) to reconnect those sub-folders with my tray menu, then my situation would be resolved.
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Post by BuckSkin on Sept 19, 2016 18:16:40 GMT
Okay, I just tried another of Andrei's suggestions.
I went into the scripts folder and opened a random sub-folder, "portraits" in this case; I copied the seven files that are in "portraits" and pasted them in the parent "scripts" folder.
The expected hopeful outcome was that at least these now un-sub-foldered scripts would appear in my tray menu along with the eight that were already there; I got different results instead.
I could not get the results to cooperate with taking a screen capture; as, whenever I clicked anything, the menu would disappear; so, hopefully I can explain it without pictures.
Before the problem existed, when I clicked the tray menu icon on the task bar, the full scripts menu would immediately appear.
Now, after this copy/paste experiment and right-click icon > refresh, clicking the tray menu icon produces a little white rectangle that says "scripts"; mousing over this rectangle then expands my entire scripts menu in all it's former glory, along with the copy/pasted portraits scripts now showing in the bottom "favorites" portion of the menu.
I have not as yet tested whether any of this will actually work when I have a photo open in Elements; I intend to do so before I experiment further.
Now that it seems that I have my tray menu re-connected with the scripts sub-folders, although in a round-a-bout way, my next experiment is to delete those copy/pasted files and see if things will magically return to normal.
Thanks for reading.
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Post by Major Major on Sept 19, 2016 18:41:25 GMT
Sounds like you're making progress. Hope you reach a successful conclusion.
Meanwhile, if you're trying to get a screen capture and utilities like the snipping tool close the dialog boxes you want to show, just use your Print Screen button, open PSE and pick New From Clipboard.
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Post by Tpgettys on Sept 19, 2016 21:08:00 GMT
Now that it seems that I have my tray menu re-connected with the scripts sub-folders, although in a round-a-bout way, my next experiment is to delete those copy/pasted files and see if things will magically return to normal. BuckSkin, I am not fully understanding the problem, but since it has to do with scripts, I am wondering if you have the script-listener files still on your desktop. I have 3 files, but I think the important one is named ScriptListener.8li. Is that icon on your desktop?
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Post by Major Major on Sept 19, 2016 21:42:03 GMT
Now that it seems that I have my tray menu re-connected with the scripts sub-folders, although in a round-a-bout way, my next experiment is to delete those copy/pasted files and see if things will magically return to normal. BuckSkin , I am not fully understanding the problem, but since it has to do with scripts, I am wondering if you have the script-listener files still on your desktop. I have 3 files, but I think the important one is named ScriptListener.8li. Is that icon on your desktop? Tom - Now I'm confused. I run Elements+ and I don't have (not apparently need) that file on my desktop.
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Post by Lillias on Sept 19, 2016 21:43:03 GMT
I could not get the results to cooperate with taking a screen capture; as, whenever I clicked anything, the menu would disappear; so, hopefully I can explain it without pictures. Buckskin To capture a context menu using Windows Snipping Tool 1. Open the snipping tool and click Cancel or Escape 2. Put your context menu onscreen 3. Press Ctrl+PrintScr and that will be you in grabbing mode to get your Snip.
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Post by Tpgettys on Sept 19, 2016 22:18:11 GMT
Now I'm confused. I run Elements+ and I don't have (not apparently need) that file on my desktop. It is my understanding that it is needed only if you wish to record your own scripts. So, having said that, it almost certainly has nothing to do with buckskin's issue. Sorry to inject some confusion!
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Post by Sepiana on Sept 19, 2016 22:26:32 GMT
Now I'm confused. I run Elements+ and I don't have (not apparently need) that file on my desktop. It is my understanding that it is needed only if you wish to record your own scripts. So, having said that, it almost certainly has nothing to do with buckskin's issue. Sorry to inject some confusion! I was confused too. Glad you clarified it. I didn't think this file had anything to do with missing options on the "tray menu".
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Post by BuckSkin on Sept 19, 2016 23:46:58 GMT
IT IS FIXED !!!
I don't know how this happened, because I had never been in there before; but, when I went into the scripts folder, it had another scripts folder within the initial scripts folder; this second scripts folder is where all the scripts and sub-folders were.
I got to thinking about how, now that I had managed to get the tray menu to work again, when I clicked the icon, instead of the entire menu appearing, I got the little rectangle that said scripts, mouse over that and then the menu expanded from there.
So, just to see what happened, I copied everything in that scripts folder and pasted it into the parent scripts folder, then refreshed the tray menu icon.
Now everything is back to the way it was before all of this episode occurred....... with the exception that I left that scripts sub-folder and all of it's contents intact; now, I can mouse over "scripts" in the first flyout menu and expand an entire menu again, mouse over "scripts" in that menu and expand everything again, and so forth and so on, for now and all time to come, into infinity.
I loaded an image in the editor and tested several of the scripts and all seems to be in order.
Anyways, I got it fixed ... I really don't know just what I did that fixed it and I have no idea how it got messed up in the first place.
I have no idea what a ScriptListener.8li is, nor what it does.
Thanks for the screen capture info.
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Post by BuckSkin on Sept 20, 2016 0:01:11 GMT
Sounds like you're making progress. Hope you reach a successful conclusion. Meanwhile, if you're trying to get a screen capture and utilities like the snipping tool close the dialog boxes you want to show, just use your Print Screen button, open PSE and pick New From Clipboard. Where, pray tell, is my Print Screen button ? Thanks.
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Post by Tpgettys on Sept 20, 2016 1:07:27 GMT
Where, pray tell, is my Print Screen button ? It is usually on the top row on the right-hand side of most keyboards, and often in a 3-key group: Print Screen Scroll Lock Pause/Break
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