xairbusdriver
Junior Forum Member
Posts: 109 
Open to constructive criticism of photos: Yes
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Post by xairbusdriver on Aug 2, 2022 15:32:57 GMT
I'm running PS Elements 2022 [20.0 (20220702.Git.dot.b9b2853) x64 on an iMac using macOS Big Sur (version 11.6.8 (20G730)). I usually have two daily .crash reports/notifications reporting that: These (System) Notifications seem to always come at 7:04am and 8:05am without even having PSE running. A portion of the actual crash log shows: I have no dyld files on my Mac although they are supposedly used in Big Sur and later versions of the OS.  I have not experienced any problems using PSE nor have I seen any other crashes or problems from the app.  I have two copies of "Photoshop Server.app" on my boot disk. The most recent one was installed (I assume) with the latest update/install of PSElements 20 22. This is the (Mac) file path for the app: 1. Macintosh SSD/Applications/ Adobe Photoshop Elements 2021-22/ Adobe Elements 2022 Organizer.app/ Contents/Frameworks/ PhotoshopServer.app/Contents/MacOS/ PhotoshopServer
2. Macintosh SSD/Applications/ Adobe Elements 2021 Organizer.app/ Contents/Frameworks/ PhotoshopServer.app I never use the Adobe Elements 2022 Organizer.app. Adobe Support Community suggested that I might have installed Photoshop Express at some point. I have not found any such app/exe/file on my drives. I plan on compressing, renaming and moving ".../ PhotoshopServer.app/Contents/MacOS/ PhotoshopServer" (location 1, above) to observe any consequences.  Question: What can I do to stop these annoying and apparently non-harmful Notifications of this application crashing? Thanks for any constructive suggestions, expressions of sympathy or good jokes. |
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Post by fotofrank on Aug 2, 2022 16:38:34 GMT
I am sorry to hear that you are having this issue. The system is looking for dylib files (maybe in /usr/lib) not dyld file and if it is coming on about the same time daily - it would appear to be a system check running in the background.  Have you tried to remove elements totally - reboot - reinstall? As a note - I am running elements 2022 on Monterey 12.5 with no issue. |
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xairbusdriver
Junior Forum Member
Posts: 109
Open to constructive criticism of photos: Yes
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Post by xairbusdriver on Aug 2, 2022 18:27:49 GMT
First, I must retract this comment in the OP: "I have no dyld files on my Mac". Apparently, the UI search app doesn't 'look' as deep as I thought. There is at least one "dyld" executable file on my Mac: Macintosh SSD/usr/lib/dyld (2,547,856 bytes) While I do have many ".dy lib" files, most of them with "adobe" as part of their name (see below *), you will notice that the crash reports specify ". Close, but no banana? List of ".dylib" executables: - .../PSE/Support Files/AMT/CustomHook/adobe_oobelib.dylib
- .../Library/Application Support/Adobe/Adobe Desktop Common/LCC/adobe_oobelib.dylib
- .../PSE/PSE 2022 Oganizer/Contents/Required/Adobe App Manager/Contents/OOBE/adobe_oobelib.dylib
- .../PSE/PSE 2022 Oganizer/Contents/Required/Adobe App Manager/Contents/OOBE/adobe_prtk_lib.dylib
- .../PSE 2021 Oganizer/Contents/Required/Adobe App Manager/Contents/OOBE/adobe_prtk_lib.dylib
- .../Library/Application Support/Adobe/Adobe Desktop Common/LCC/adobe_upgrade.dylib
- .../Library/Application Support/Adobe/Adobe Desktop Common/Core/AdobePIM.dylib
I don't think I'll bother any of these other than probably deleting/unistalling PSE Organizer 20 21. Hopefully, the fact that there are two Organizers installed is ay least part of the problem. Perhaps Adobe has trouble understanding the differences in the two names? I asked about uninstalling Organizer and the "Support Community" claims that should not be done as "they work together" (even if you don't specifically use them?  Shared "Libraries"? Shared ".lylb's"?) |
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Post by Sepiana on Aug 3, 2022 0:05:20 GMT
I don't think I'll bother any of these other than probably deleting/unistalling PSE Organizer 20 21. Hopefully, the fact that there are two Organizers installed is ay least part of the problem. I asked about uninstalling Organizer and the "Support Community" claims that should not be done as "they work together" (even if you don't specifically use them?) Each Elements version is an independent one. If you still have PSE 2021 installed, this explains why you are seeing two Organizers. Iām afraid you cannot delete/uninstall just the Organizer. The Organizer is installed with the Editor and they work together. However, if you have no need for the Organizer, you can avoid it: - Bypass the Organizer by launching Elements directly from the Editor. - Go to File > Watch Folders > uncheck Watch Folders and their Sub-folders for New Files. - Uncheck Include in the Elements Organizer in the Editor's Save As dialog box. These (System) Notifications seem to always come at 7:04am and 8:05am without even having PSE running. The Organizer has some automatic features which seem to run in the background even if you don't launch the Organizer. I wonder if this is causing this notification to pop up. I'm no computer expert. So, this is a very long shot in the dark. Turn these features off to see if this problem will go away. My screen shot shows which features should be turned off. |
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xairbusdriver
Junior Forum Member
Posts: 109
Open to constructive criticism of photos: Yes
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Post by xairbusdriver on Aug 3, 2022 14:23:19 GMT
Thanks for the tip! Since I've never opened Organizer, I've never looked at its Prefs. I disabled all those "Media-Analysis" items as suggested. I also disabled many other items and cleared caches where possible. I've also compressed the PSE 2021 install and moved it off my boot drive. There will still be several dozens of plist and other left over files from that install but I rarely take the time to track all those little bits and pieces down. When I opened Organizer, it tried to open/run "Elements Auto Creations 2022" but that app through up a dialog saying something to the effect that an app was "busy" at the moment. Don't remember which app, of course.  But Organizer opened without any further problems. As for the two notifications every day at specific times, I assume they come from LaunchAgents or LaunchDaemons (Windows may use different names), probably in the BootDrive/Library/ path. These bits of code can do practically anything the computer is capable of doing based on an almost infinite number of other actions, conditions or time. Most are simple XML files. You can usually see the contents of these files with a simple plain text editor. You probably have one in your BootDrive/Library/LaunchAgents directory called "com.adobe.ElementsAutoUpdater-2022.plist". It runs on every start up of your computer. I'll leave its behavior/actions as a problem for the reader!  (Programmers are not an especially ingenious group when it comes to file names!  ) Since this is a very benign "problem", I may just let sleeping dogs lie!  |
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Post by PeteB on Aug 3, 2022 17:10:53 GMT
Your Mac... A1 chip or Intel?
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xairbusdriver
Junior Forum Member
Posts: 109
Open to constructive criticism of photos: Yes
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Post by xairbusdriver on Aug 3, 2022 20:07:59 GMT
Just a Intel Quad-Core i7. |
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Post by PeteB on Aug 3, 2022 21:43:36 GMT
Just inquired because there were some compatibility problems reported with PSE and the M 1 chip. |
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xairbusdriver
Junior Forum Member
Posts: 109
Open to constructive criticism of photos: Yes
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Post by xairbusdriver on Aug 5, 2022 3:18:17 GMT
Just RE-Installed PSE Elements 2022. Have already had the two daily Notifications about PhotoshopServer not being able to open. Plus a Notification that "Elements Auto Creations 2022" started up and promptly Quit. Not only did that unknown-to-me-app Quit, but apparently Adobe says it quit " unexpectedly"! Don't you hate it when that happens. I'm much happier when an app crashes when I expect it to... By the way, I was "rewarded" with this new install [I did not have any CC apps from the earlier (2021) install of PSE 2022)] of PSE with a whole group of other Adobe Creative Cloud apps  (None of which did I request nor agree to!) - CC Troubleshooter.app
- Creative Cloud Desktop App.app
- Creative Cloud Installer.app
- Creative Cloud Uninstaller.app
Don't get too excited by seeing the Creative Cloud Uninstaller.app. After entering your Admin PW and confirming you don't want to "Repair" but actually Uninstall, you will be greeted with a dialog stating that you can't uninstall CC because there are other apps installed that need Creative Cloud. Further info on that is probably already posted on these forums.   |
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Post by Sepiana on Aug 5, 2022 15:27:52 GMT
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xairbusdriver
Junior Forum Member
Posts: 109
Open to constructive criticism of photos: Yes
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Post by xairbusdriver on Aug 5, 2022 20:29:00 GMT
I think I went from PSE 2020 to 2022, skipping 2021. I don't remember seeing any of the CC stuff when I went to 2022, but I could bee rong! I have just about had enough of these kinds of behavior from Adobe. I "grew up" when most devs supported individual apps and we even wrote our own using Basic (which usually came with every 'personal' computer! Not many thought about software theft, we just assumed users would be honest! So naive! Not a way to "run a railroad", I guess. I just find it irritating (and disrespectful of the customer) that a company creates an interdependency between some of its apps that we have chosen not to install, so they simply install them without any notice. As for the new install of PSE, so far today, I only got one Notification about PhotoshopServer not being able to open. To replace the previous double Notification, I now get an "Elements Auto Creations 2022" "unexpectedly quit". The file path on my Mac is: boot drive/Applications/Adobe Elements 2022 Organizer .app/Contents/Elements Auto Creations 2022 .app/Contents/MacOS/Elements Auto Creations 2022 That last file is assumed to be an .exe but it does not have any suffix attached to the name. I have no interest in having anything "automatically created", especially in/from an app I never use. šš |
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Post by Sepiana on Aug 5, 2022 22:01:23 GMT
Adobe introduced this new feature -- Automatic Creations -- in PSE 2019. View and share auto-created collages, slideshows, and more
If you don't want to use it, it can be disabled in the Organizer Preferences file. Once you do that, it will be reflected in the Home Screen. I have no idea why you are getting this error message. If the problem continues, I strongly suggest you reach out to Adobe for help. Via Chat1. Go to Adobe Help Center. 2. Scroll down to Contact Us. 3. Click on Start Now. Via Phone1 (800) 833-6687 |
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xairbusdriver
Junior Forum Member
Posts: 109
Open to constructive criticism of photos: Yes
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Post by xairbusdriver on Aug 6, 2022 22:29:21 GMT
I think I may have finally stopped the useless Notifications. š š I found an app called "Elements Auto Creations 2022" hidden in the Contents of the Organizer.app! I ran that "Creations" app and looked at its Prefs. Sure enough there was a checkbox to disable these 'creations' (whatever they are) and thereby stop the app from crashing. However, to be a bit more definitive, I added a few more steps. - I Quit "Elements Auto Creations 2022" so it could write the new prefs
- Zipped the "Elements Auto Creations 2022" app
- Moved the zipped file to a folder already containing other compressed Adobe stuff
- Renamed the Elements Auto Creations 2022.app to Elements Auto Creations 2022.CLOSE
- Shutdown the Mac
- Counted to 85 by 13's
- Started up the Mac
It's now been over 24 hours since the last "PhotoShopServer couldn't be opened..." or a "Elements Auto Creations 2022 quit unexpectedly..." Notifications!! I also received a reply from an "Adobe Employee" that claims:The "latest installer from the above download page" is at: helpx.adobe.com/download-install/kb/photoshop-elements-downloads.htmlNote, this is not the normal download site which is account.adobe.com (accessed by logging in to your account). I'd like to think Adobe is listening to our/my complaint. But my cynical side assumes that they simply hid the CCD files better (that would be much easier than adding more code and actually compiling a new Installer!). After all, just a few days ago they were telling us we had to have the CCD files because PSE/Organizer could not work with access to some of their code. š³ š¤ Coincidence? I doubt it. š |
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Shared "Libraries"? Shared ".lylb's"?)
But Organizer opened without any further problems.
(Programmers are not an especially ingenious group when it comes to file names! 
)
(None of which did I request nor agree to!)
